Senior Business Development Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeAccount Full time $80,000 - $150,000

Key Account Manager Opportunity

Job Description:

We are seeking a skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing a portfolio of large state-based employers and national personal injury accounts. You will provide oversight and responsibility to all aspects of the employer relationship, proactively responding to employer needs and requirements.

Responsibilities:

  1. Focus on handling the needs of clients and intermediaries
  2. Implementing client service plans to ensure effective and timely delivery of service
  3. Facilitate all employer training and provide any further learning and development support to clients
  4. Proactively coordinate all aspects of service delivery from our teams to meet clients' needs
  5. Support the claims operation by identifying poor performers and working with closely with the relevant operation to develop a performance improvement strategy
  6. Working closely with intermediaries, developing and deploying strategies for growth
  7. Resolve complaints or issues in a timely manner
  8. Assist in the preparation of executive reviews, tenders and proposals, and present to industry representatives, intermediaries and/or direct clients
  9. Drive continuous improvement and innovation. Maintain awareness of industry developments and trends and respond effectively to changes
  10. Provide ad-hoc technical advice and support to clients and intermediaries in relation to their portfolio
  11. Occasional interstate travel may be required

Requirements:

  • Relevant workers compensation or personal injury account management industry experience
  • Experience in multi-jurisdiction or self-insurance workers compensation will be advantageous
  • Demonstrated experience in business development or national account management role, working within in a fast-paced business environment
  • Strong analytical, presentation and communication skills
  • Excellent understanding of either the NSW, Vic & SA Workers compensation law, self-insurance scheme and the associated regulations
  • Full Australian Drivers license

Benefits:

  • Flexible work arrangement with opportunity to work from home when fully trained
  • Corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super

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