Customer Service Representative

2 weeks ago


Airport West, Australia Veritas Recruitment Full time

Job Summary

We are seeking a highly skilled Customer Service Officer to join our team at Veritas Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities

  • Providing frontline communication and support to external customers
  • Responding to customer queries in a positive and professional manner
  • Data entry into ERP systems and updating spreadsheets
  • Management of invoicing and processing orders
  • Building strong relationships with regular customers

Requirements

  • Recent Customer Service experience in a product-related environment
  • Order processing experience
  • Excellent attention to detail with a high degree of accuracy
  • A strong customer focus with the attitude "nothing is too much trouble"
  • Confident problem-solving skills with the ability to build relationships with internal and external stakeholders

What We Offer

  • A central location to the north-west
  • Mentorship, development, and growth opportunities
  • Product discounts and staff incentives
  • A growing business continuously investing and exploring new markets

Company Culture

We are a secure corporate organisation with strong company values of integrity. We are passionate about our team members, company, and our customers.



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