Customer Service Representative
2 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Officer to join our team at Veritas Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Providing frontline communication and support to external customers
- Responding to customer queries in a positive and professional manner
- Data entry into ERP systems and updating spreadsheets
- Management of invoicing and processing orders
- Building strong relationships with regular customers
Requirements
- Recent Customer Service experience in a product-related environment
- Order processing experience
- Excellent attention to detail with a high degree of accuracy
- A strong customer focus with the attitude "nothing is too much trouble"
- Confident problem-solving skills with the ability to build relationships with internal and external stakeholders
What We Offer
- A central location to the north-west
- Mentorship, development, and growth opportunities
- Product discounts and staff incentives
- A growing business continuously investing and exploring new markets
Company Culture
We are a secure corporate organisation with strong company values of integrity. We are passionate about our team members, company, and our customers.
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