Claims Consultant Position Open

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000

Claims Consultant Role

We are seeking skilled professionals to join our team as Claims Consultants. If you have expertise in claims handling and customer service, we welcome your application.

About the Job

  • Manage a national portfolio of motor claims and handle inbound/outbound calls.
  • Provide excellent customer service to customers in a timely manner.
  • Maintain positive working relationships with external and internal stakeholders, and provide the best possible outcomes for customers.
  • Understand and adhere to all relevant policies and procedures to mitigate risks and compliance issues.

Your Skills and Qualifications

  • High level of customer service experience, ideally within a claims environment.
  • Insurance knowledge/background is highly desirable.
  • Ability to multi-task and work in a fast-paced environment.
  • Excellent communication skills (both written and verbal).
  • Confidence to learn, access, and use different systems and software.
  • Strong attention to detail.
  • A team player attitude, with a focus on supporting and respecting others.

What We Offer

  • A supportive and inclusive workplace culture.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • Insurance products, deals, and discounts across a great range of retail, tech, and travel brands and offers for health and well-being.
  • Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme.
  • The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Us

We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed but valued for the perspectives and talents they bring to work.

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