Senior Client Service Lead

1 week ago

Sydney, New South Wales, Australia beBeeClientServices Full time $150,000 - $200,000

We're seeking a seasoned leader to spearhead our Client Services division.

About the Role

This is an exciting opportunity to lead a high-performing team, driving operational effectiveness and delivering exceptional service to key clients at C-suite level.

Key Responsibilities:
  • Lead and manage the client services team to provide outstanding service to clients.
  • Develop and implement best-practice processes to ensure delivery meets the highest standard.
  • Drive the highest level of service to each client within their area of responsibility.
  • Liaise with senior leaders to ensure effective working relationships between teams.
  • Develop and deliver training sessions to keep the team up-to-date with industry best practices.
Essential Requirements:
  • Proven track record in developing relationships and working with senior individuals.
  • Significant experience in client management.

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