Medico Legal Operations Manager

2 weeks ago


Perth, Western Australia People2People Full time

Medico Legal Operations Manager

We are currently seeking a highly skilled and experienced Medico Legal Operations Manager to join our team at People2People. This is an exciting opportunity to work with a dynamic and growing company that specializes in medico legal reporting and assessments.

The Medico Legal Operations Manager will play a key role in managing the day-to-day operations of our medico legal practice, ensuring that all tasks are completed efficiently and effectively. This will include:

  • Managing Client Communications
  • Triage and Booking Patients into Clinics
  • Ensuring All Documentation is Requested, Prepared, and Sent for Patient Booking
  • Ensuring All Documentation is in Line with Relevant Legislation and Guidelines
  • Providing Quality Assurance for Reports (Process & Documentation)
  • Liaising with Key Stakeholders, Including Doctors, Insurers, Patients, Employers, and Legal Professionals
  • Working as a Data Controller (Ensuring Sensitive Information is Managed Appropriately)
  • Ensuring Clinic Bookings are Managed to Maximize Efficient Use of Resources
  • Use of IT Programs for Patient/Data Management - Genie, Power Diary, Microsoft Office
  • Billing and Basic Book-Keeping as Required
  • Managing Debtors
  • Organizing Events/Education Sessions
  • Process Improvement Identification and Implementation
  • Compliance Management - WorkCover WA Updates/Training
  • Reporting to the Leadership Team Monthly on Set KPI's
  • Setting Agendas/Schedules for Leadership Meetings and Preparing Presentations
  • Recruitment of New Staff
  • Business Development Activities

About You:

  • Experience Working in a Medico Legal Environment or Similar
  • Legal Support Experience Across Person Injury Would be Highly Regarded
  • Proactive and Diligent with a High Level of Attention to Detail
  • Ability to Work in a Fast-Paced Environment
  • Knowledge/Experience Working in Line with AMA Guidelines and WorkCover WA, Workers Compensation and Injury Management Act 202 & Safety Rehabilitation and Compensation Act 1988

Perks & Benefits:

  • Flexibility: The role will be offered on a remote basis with occasional travel required to our offices (roughly 8-10 hours per week however this may fluctuate)
  • The Role Will Move to a Hybrid Model Once the New Premises Have Been Opened with Flexible Hours for the Right Person
  • Parking: Paid Parking Onsite Which Will be Reimbursed by the Company
  • Salary: Attractive Salary Package Offered Based on Experience
  • Ongoing Training & Development Will be Provided and Could be a Fantastic Opportunity to Learn and Grow Professionally with Exposure to a Variety of Managerial Tasks, with Potential to Get Involved in Leadership and Management of Administrators
  • Working Cohesively Alongside Experts and Leaders in the Field to Provide an Excellent Service for Patients, Insurers, and Legal Practitioners


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