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Promotion and Engagement Officer
2 months ago
The Promotion and Engagement Officer - Student Accommodation plays a key role in the UNSW Accommodation Operational Team, coordinating outreach and engagement with UNSW Colleges and Accommodation residents. This role involves developing promotional and community outreach communications, implementing activities and events, and working closely with the UNSW student community and external stakeholders.
Main Responsibilities- Coordinate and support the delivery and promotion of Accommodation outreach programs, projects, events, activities, and initiatives to achieve operational and strategic goals.
- Develop and maintain effective working relationships with portfolio teams, relevant faculty and division staff, PVCESE teams, UNSW Future Students, and external stakeholders.
- Coordinate workshops, seminars, training, forums, meetings, events, and manage follow-ups and project status reporting.
- Work with stakeholders to update UNSW Accommodation sites and other web content. Prepare and disseminate promotional communications and materials, including emails, flyers, reports, e-news, web, and social media content.
- Collaborate with the Head of Colleges and Manager Operations (Accommodation) on program, project, and initiative plans and schedules. Manage program and event management systems, including invitations, registrations, post-event administration, and project evaluation and reporting.
- Support adherence to UNSW governance pathways to ensure consistent project management. Contribute to the development, implementation, and review of policies, procedures, guidelines, and training materials related to programs, projects, and initiatives.
- Demonstrated experience in event/project/program coordination, including managing logistics, promotions, communications, budgeting, documentation, and reporting.
- Advanced communication skills, including demonstrated experience in content writing and editing, proofreading, and the ability to research and analyze material and summarize key issues.
- Demonstrated ability to manage time effectively, respond to changing priorities, handle multiple tasks, and meet competing deadlines using judgment and initiative.
- Advanced skills in Microsoft Office applications and databases, and understanding of or previous experience in website maintenance.
Working hours are Monday to Friday, business hours, with some flexibility to start a little earlier or a little later in the day. Some key events may require attendance outside of business hours. While there is some flexibility to work from home occasionally, most work must be done on campus.
Benefits and Culture- Access to up to 17% Superannuation contributions and additional leave loading payments.
- Additional 3 days of leave over the end of the year period.
- Discounts and entitlements (retail, education, fitness).
