Senior Training Coordinator
1 week ago
This senior 2iC role is part of the Leadership team, reporting to the Owner/Director.
Key Responsibilities:
- Establish and maintain high standards of education and customer service for Instructors and Divemasters.
- Manage and control PADI and other training in line with agreed PADI & NSW Worksafe Standards.
Performance Indicators:
- Exceptional Customer Service.
- Adherence to PADI procedures.
- Promotion of retail sales through training programs.
- Course Sales, particularly continuing education & upper-level.
- Quality and standard of Course Instruction.
- Induction & Orientation Dive Team.
- Learning and Development of Instructors.
- Training Centre presentation and tidiness.
Requirements:
Maintain a high level of customer service, keep the Training centre tidy and well presented, promote continuing education and activities, assist with recruitment and scheduling of Instructors, ensure adherence to PADI procedures, make recommendations for improvement of course procedures and content, provide feedback to Instructors, maintain facilities, vehicles & equipment, and promote trips and events.
Essential Qualifications:
- Minimum 3 years as a PADI Instructor.
- Minimum Staff Instructor with a desire to become PADI Course Director.
- Full working rights for Australia.
- 200+ Certifications.
- Knowledge & experience with equipment servicing (desirable).
- Full & Clean Driving License.
- Organised and effective communicator.
- Sufficient flexibility to undertake and take ownership of a range of tasks.
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