
Conflict Resolution Specialist
5 days ago
We strive to empower individuals and families with the tools and support they need to build happier, healthier lives.
Our WorkWe promote care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.
This role is pivotal in delivering high-quality dispute resolution services to families across Queensland. The successful candidate will work closely with clients who are separating, have separated, or are divorced, helping them to develop and implement child-focused parenting and/or property agreements.
The position involves guiding families to prioritise the best interests of children and young people, assisting them to navigate ongoing family conflict and achieve positive outcomes for all involved.
Key Responsibilities:
- Conduct comprehensive client intake, risk assessments, and needs evaluations to inform mediation suitability.
- Deliwer high-quality Family Dispute Resolution (FDR) services using a facilitative model.
- Utilise various FDR delivery modes to best meet client needs and provide case management support.
- Maintain strict confidentiality while adhering to duty of care obligations.
You are passionate about helping families navigate challenging times with empathy, respect, and professionalism. You bring a wealth of experience in mediation and conflict resolution, empowering clients to communicate effectively and reach mutually beneficial agreements.
Your approach is client-focused and non-judgmental, ensuring that every voice is heard and that the best interests of children are prioritised. With a strong understanding of family law and a commitment to ongoing professional development, you provide a safe and supportive environment where families can resolve disputes constructively.
Requirements:
- A relevant undergraduate qualification in Social or Behavioural Sciences and/or Law.
- FDRP accreditation (or ability to obtain).
- Proven experience in risk assessment, family dispute resolution, and mediation using a facilitative FDR framework.
What We Offer:
A flexible, supportive culture that empowers you to thrive at work and at home.
Salary packaging options.
Additional paid leave days over the Christmas period.
Paid study leave to pursue further qualifications.
Generous parental leave program.
Medical insurance discounts and free access to our Employee Assistance Program.
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