Care Support Coordinator

7 days ago


Burwood, Victoria, Australia Uniting AgeWell Full time
About Uniting AgeWell

We are a values-based organization that seeks to enhance the lives of older people by providing high-quality support services. Our focus is on empowering them to experience a sense of wellbeing, choice, and independence in their lives.

Role Overview

We are seeking a Care Support Coordinator to join our team in the Eastern region of our network based out of our Burwood East office. The successful candidate will be the key contact for clients and play an active role in supporting our Care workers in maintaining day-to-day service delivery and coordination of client services.

Key Responsibilities
  • Schedule and coordinate client services, including customer service, records management, and monthly reporting
  • Support Care workers in maintaining day-to-day service delivery
  • Coordinate the scheduling of client services
  • Provide excellent customer service to clients and their families
  • Manage and maintain accurate records
Requirements
  • Experience and knowledge in Commonwealth Supported Home Care Packages
  • Previous administrative and rostering/scheduling experience in community services
  • Ability to manage multiple requests in a fast-paced environment
  • Experience within the aged care sector
  • Excellent communication and interpersonal skills
What We Offer
  • A supportive and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a positive difference in the lives of older people

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