Care Coordinator

1 month ago

Burwood, Victoria, Australia Uniting AgeWell Full time

About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.

We provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do.

Our team is committed to high quality services and care, and we are seeking a dedicated and compassionate individual to join our team as a Care Organiser.

About the role:

This is an exciting opportunity to work in the Eastern region of Uniting AgeWell's network based out of our Burwood East office. As a Care Organiser, you will be the key contact for clients and play an active role in supporting our Care workers maintaining day-to-day service delivery and coordination of client services including scheduling, customer service, records management, monthly reporting and document control.

About you:

We are looking for someone who is passionate about what they do and wants to make a difference in the lives of our clients, enhancing their self-esteem and empowering them to make choices.

This is the place for you if you:

  • Have great customer service skills which are friendly and professional and are known for your caring and compassionate nature
  • Have experience and knowledge in Commonwealth Supported Home Care Packages
  • Have previous administrative and rostering/scheduling experience in community services
  • Are able to manage multiple requests in a fast-paced environment
  • Have experience within the aged care sector
  • Thrive in a team and also appreciate the one-to-one interactions
  • Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

  • A current Working With Children Check card
  • Current and ongoing flu vaccinations
  • Australian working rights
  • Ability to pass a national police clearance and NDIS Clearance

Make a positive difference in your community – apply now.

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

You can access the position description here: Care Organiser PD.pdf

For more information please contact the Recruitment Team at Recruitment@unitingagewell.org. Please note the position and location.

Only shortlisted candidates will be contacted. We look forward to hearing from you.

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