Care Coordinator
2 weeks ago
About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.
We provide a range of services in many locations in Victoria and Tasmania, with a team of 4300 staff and 600 volunteer staff committed to high quality services and care.
Our workplace culture is based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do.
Why Choose Us:
- We offer easy access with public transport and free on/off site parking
- Above award hourly rates
- Salary packaging benefit up to $15,900 + $2,650 annually
- Annual Leave loading
- Career pathways, education and training opportunities
- Comprehensive Employee Assistance Program available 24/7 for our staff
- Enhanced Parental Leave options
- Location options - move within our Uniting AgeWell network (Victoria and Tasmania)
- We are a not for profit, values-based organisation
About the Role:
We have an exciting opportunity for a Full-Time role, working Monday-Friday 9am-5pm. This position will see you working in the Eastern region of Uniting AgeWell's network based out of our Burwood East office.
You will be the key contact for clients and play an active role in supporting our Care workers maintaining day-to-day service delivery and coordination of client services including: scheduling, customer service, records management, monthly reporting and document control.
About You:
You are passionate about what you do and want to make a difference in the lives of our clients, enhancing their self-esteem and empowering them to make choices.
This is the place for you if you:
- Have great customer service skills which are friendly and professional and are known for your caring and compassionate nature
- Have experience and knowledge in Commonwealth Supported Home Care Packages
- Have previous administrative and rostering/scheduling experience in community services
- Can manage multiple requests in a fast paced environment
- Have experience within the aged care sector
- Thrive in a team and also appreciate the one to one interactions
- Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)
Essentials for Working in Aged Care:
- A current Working With Children Check card
- Current and ongoing flu vaccinations
- Australian working rights
- Ability to pass a national police clearance and NDIS Clearance
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