Support Coordinator

5 days ago


Brisbane, Queensland, Australia beBeeCare Full time $72,000 - $93,000

Sunlight Care is a leading provider of innovative personal solutions that empower individuals to live their life on their terms. Guided by our core values of excellence, compassion, caring, respectful, authentic, collaborative, and empathetic practices, we foster a culture of dedication.

Our customers are at the heart of everything we do, and we strive to deliver exceptional experiences that drive our organisation's success. Every day, Sunlight Care employees make a meaningful difference in the lives of real people.

About the Role

The Support Coordinator plays a pivotal role in building, supporting, and strengthening existing social, family, and community networks while leading a team of workers to support customers in their journey.

This includes maintaining a designated caseload of mixed funded packages, including Home Care Package customers. Through regular home visits, you will gain a deep understanding of customer needs and collaborate with relevant stakeholders to ensure tailored support plans are implemented and reviewed regularly.

You will also lead, mentor, and supervise a small team of direct care staff, facilitate recruitment and induction processes, promote open communication through team and individual meetings, and provide opportunities for professional growth and development.

Working collaboratively with a supportive team of Support Coordinators, you will service the Sunshine Coast region, leveraging technology and resources to complete administrative tasks outside of traditional office hours.

About You

A tertiary qualification in social or human services, or related experience in individualised service planning, referral, and support coordination, is highly desirable but not essential. Experience working with Home Care Packages and knowledge of community sector support services would be advantageous.

What We Offer

- Comprehensive induction program
- Latest technology for seamless workflow
- Ongoing training and development opportunities
- Professional attire provided
- Employee Assistance Program/Health and wellbeing programs
- Salary packaging to increase take-home pay
- Fitness Passport and health club programs/discounts
- Supportive team environment in a growing industry



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