Client Onboarding Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $92,000

As a professional in customer-facing roles, you will have the opportunity to play a key part in onboarding new clients and providing exceptional service experiences.

We are looking for an experienced individual who can take ownership of client onboardings, manage all aspects of documentation, provide training on software setup and testing, and draft high-quality training materials.

This is a unique role that spans both training and customer contact, with the successful candidate having the opportunity to work closely with a highly driven and supportive management team.

Our company has a strong focus on retention and offers a dynamic and collaborative work environment, making it an excellent choice for those seeking career growth and development.

Located in Silverwater, this role comes with onsite parking and modern offices. If you have 3 years' experience in account management or a similar field, and possess a passion for helping customers, we would love to hear from you.

  • Provide product training and support to new clients
  • Assist with client onboarding and documentation
  • Draft and update high-quality training materials
  • Work closely with the management team to ensure seamless delivery of services

What We Offer:

- A dynamic and collaborative work environment

- Opportunities for career growth and development

- A highly driven and supportive management team

Requirements:

- 3 years' experience in account management or a similar field

- Strong communication skills and attention to detail

- Ability to work well under pressure and meet deadlines

- Passion for helping customers and delivering exceptional service experiences

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