Strategic Insights Manager

3 days ago


Alton Downs, Australia beBeeAnalytics Full time $100,000 - $140,000

Job Opportunity: Strategic Insights Manager

  • Optimize staffing levels through data-driven forecasting and capacity planning.
  • Collaborate with cross-functional teams to ensure effective scheduling strategies align with customer experience goals.
  • Monitor key performance metrics to drive operational efficiency and inform business decisions.
  • Develop and maintain advanced analytics tools to support CX strategy execution.

Key Responsibilities:

  • Design and implement reporting dashboards to track key performance indicators.
  • Partner with stakeholders to identify business needs and develop targeted solutions.
  • Analyze complex data sets and provide actionable insights to inform strategic decisions.
  • Stay up-to-date with industry trends and best practices in analytics and customer experience.


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