Customer Engagement Specialist

23 hours ago

Hobart, Tasmania, Australia beBeeCustomer Full time $65,000 - $85,000
About the Role

As a dedicated customer advocate, you will partner with our members to provide personalized support and guidance. You will help them navigate our range of health and other insurance products, ensuring they make informed decisions that suit their needs.

This is an exciting opportunity to bring your human touch to this role and make a positive impact on people's lives.

Key Responsibilities:

  • Perform needs-based selling to customers face-to-face for HCF health insurance policies
  • Achieve and exceed sales and service targets
  • Provide first-contact resolution in all customer interactions
  • Maintain accurate membership information in accordance with HCF policy and procedure

Requirements:

  • Demonstrated experience or an aspirational drive to sell to members and provide exceptional customer experiences
  • Previous experience in a customer-facing environment
  • The ability to quickly learn complex computer systems
  • Ability to work in a team environment
  • Ability to adapt positively to frequently changing work practices and needs

What We Offer:

  • Up to 50% discount on health cover, pet and travel insurance
  • Organizational-wide Recognition & Rewards program
  • Generous Parental Leave Scheme
  • Health and Wellbeing Initiatives
  • Additional Family & Friends day

Culture:

We prioritize the wellbeing of our own people, providing skills and tools to support their wellbeing journey. We strive to create a fantastic people experience, guided by our values, to better deliver for our members.

  • Customer Engagement Specialist

    24 hours ago

    Hobart, Tasmania, Australia beBeeFitness Full time $50,000 - $80,000

    Job Title: Customer Engagement Specialist">This is a part-time role that requires someone who can provide high-end customer service and build key relationships with members.The successful candidate will have demonstrated experience in a fast-paced premium customer service role, and be passionate about health and fitness.Key responsibilities include driving...

  • Stakeholder and Customer Engagement Specialist

    3 weeks ago

    Hobart, Tasmania, Australia TasNetworks Full time

    About The RoleBand 5 - base salary from $121,231 per annum (plus super) - total package to be negotiated with preferred candidate based on skills and experienceGenuine opportunity to help shape Tasmania's energy future through meaningful customer and stakeholder engagementAt TasNetworks our people are focused on powering Tasmanian communities and businesses...

  • Stakeholder and Customer Engagement Specialist

    4 weeks ago

    Hobart, Tasmania, Australia TasNetworks Full time

    About The RoleBand 5 - base salary from $121,231 per annum (plus super) - total package to be negotiated with preferred candidate based on skills and experienceGenuine opportunity to help shape Tasmania's energy future through meaningful customer and stakeholder engagementAt TasNetworks our people are focused on powering Tasmanian communities and businesses...

  • Stakeholder and Customer Engagement Specialist

    4 days ago

    Hobart, Tasmania, Australia TasNetworks Full time US$121,231 per year

    About the roleBand 5 - base salary from $121,231 per annum (plus super) - total package to be negotiated with preferred candidate based on skills and experienceGenuine opportunity to help shape Tasmania's energy future through meaningful customer and stakeholder engagementAt TasNetworks our people are focused on powering Tasmanian communities and businesses...

  • Strategic Customer Engagement Specialist

    2 weeks ago

    Hobart, Tasmania, Australia beBeeCustomerService Full time $60,000 - $100,000

    Customer Relationship SpecialistWe are seeking a skilled and passionate individual to join our team as a Customer Relationship Specialist.About the RoleThis is an exciting opportunity to build and maintain strong relationships with customers, handling inquiries, resolving issues, and providing exceptional service.Key Responsibilities:Manage customer...

  • Engagement Specialist

    4 days ago

    Hobart, Tasmania, Australia Lifestyle Solutions Full time $60,000 - $90,000 per year

    Newcastle, Maitland & Hunter, NSW, Australia, 2295Hobart, TAS, Australia, 7000Launceston, TAS, Australia, 7250Moorabbin, VIC, Australia, 3189Show MoreShow LessFull Time PermanentEngagement SpecialistLocation: Newcastle (NSW), Moorabbin (VIC), Hobart or Launceston (TAS)Full-time | Flexible Work Options | Salary Packaging up to $15,900Are you passionate about...

  • Community Engagement Specialist

    22 hours ago

    Hobart, Tasmania, Australia beBeeEngagement Full time $70,905 - $93,326

    Community Engagement SpecialistJob Summary:We are seeking a skilled Community Engagement Specialist to support our presence in Southern Tasmania. This role involves building strong relationships with schools, community groups, and corporate partners to promote our services and programs.Key Responsibilities:Develop and maintain effective relationships with...

  • Sales Specialist

    6 days ago

    Hobart, Tasmania, Australia beBeeCommunity Full time $90,000 - $120,000

    Sales Specialist - Community EngagementJob Summary:This role is a critical component of our sales strategy, focusing on building strong relationships with our partner stores and providing customers with exceptional knowledge and value.Key Responsibilities:Develop and implement strategies to accelerate sales growth within partner store environments.Provide...

  • Strategic Engagement Specialist

    7 days ago

    Hobart, Tasmania, Australia beBeeEngagement Full time $80,000 - $120,000

    Job OpportunityWe are seeking a dedicated and skilled professional to fill the role of Engagement Specialist. This position involves developing and implementing stakeholder engagement strategies, collaborating with clients, and contributing to the delivery of complex projects.About the Role:To develop and implement effective stakeholder engagement plans for...

  • Coordinator Customer Engagement

    4 days ago

    Hobart, Tasmania, Australia TasPorts Full time $80,000 - $120,000 per year

    Who we areTasPorts is a state-owned company responsible for ten Tasmanian ports and the Devonport Airport. We are a vertically integrated organisation, providing a diverse range of port and marine operations and services around Tasmania.  Our vision is to proudly connect people, products and solutions for the benefit of all Tasmanians.With 99% of the...