Sales and Customer Experience Leader

2 weeks ago

Melbourne, Victoria, Australia beBeeRetail Full time $60,000 - $96,000
Sales and Customer Experience Leader Job Description

We are seeking an experienced Sales and Customer Experience Leader to join our team in Melbourne, VIC.

This is a key leadership role that requires the right individual to drive sales growth, improve customer satisfaction, and maintain store presentation. The ideal candidate will have demonstrated leadership experience, be customer-focused, and possess strong retail skills.

  • Leading a team of up to 20 team members and coaching them to achieve sales targets.
  • Driving the company values with your store team and maintaining a high standard of store presentation.
  • Liaising with colleagues to maintain appropriate stock levels throughout the store.
  • Preparing and monitoring sales reports and store/team compliance.

The successful candidate will have excellent communication and interpersonal skills, be able to motivate and coach team members, and be results-driven. They will also have the ability to work independently and as part of a team.

About Us: Our company has been established since the early 2000s and has become a well-known clothing brand. We value our employees and offer a range of benefits including unlimited clothing discounts, a generous remuneration package, and opportunities for professional development.

A day in the life as a Sales and Customer Experience Leader:

  • Managing a 38-hour week with overtime penalties in place.
  • Enjoying a comprehensive remuneration package, including clothing and phone allowances plus a monthly bonus scheme.
  • Receiving unlimited clothing discounts for yourself and your direct family.
  • Participating in employee engagement initiatives, such as team training nights, quarterly feedback surveys and peer-nominated award programmes.

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