Leader of Customer Experience
2 weeks ago
Develop your management skills as a key member of our store team. We are seeking an experienced leader to join our store and contribute to delivering exceptional customer experiences.
The role involves leading a high-performing team, motivating staff to meet sales targets, and ensuring the smooth operation of the store. You will also be responsible for managing stock levels, minimizing waste, and optimizing stock takes.
Key responsibilities include:
- Leading by example to deliver outstanding customer service
- Identifying training needs and supporting team development
- Managing stock proactively to maximize sales potential
- Developing opportunities to increase transactions and sales
Requirements:
- Proven leadership experience with a proactive attitude
- Excellent communication skills with a strong focus on team collaboration
- Energetic, positive, and enthusiastic approach to work
- Passionate about delivering memorable customer experiences
- Creative and passionate about chocolate
Benefits:
- Opportunity to develop leadership skills in a dynamic environment
- Collaborative team culture that values innovation and creativity
- Competitive salary and benefits package
- Professional development opportunities to enhance your skills
- Well-being support and mental health resources
- Sweet treats and discounts every shift
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