Program Manager

5 days ago

Alice Springs, Northern Territory, Australia The Salvation Army Full time
About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Program Manager Role

We are seeking a values-driven and proactive Program Manager to lead our crisis support team in Alice Springs. Reporting to the AOD & Homelessness Manager, this is a permanent, full-time position.

As a Program Manager, you will be responsible for ensuring high-quality, effective, client-focused, and responsive service delivery in accordance with the Homeless Stream nation Model of Care and service delivery practice guidelines.

You will monitor, report, and review program and service delivery activities to ensure best practice, good outcomes, and internal and external service needs are met.

Key responsibilities include:

  • Leading the crisis support team in all aspects of their roles
  • Monitoring and reporting on program and service delivery activities
  • Ensuring case management documentation, records, and data are collected in line with TSA policy and procedure
  • Confirming TSA risk management policy and procedures are adhered to and monitored to ensure the safety and well-being of clients, employees, and visitors, and the continuation of operations
  • Monitoring financial performance to ensure annual budgets are balanced and met
What We Offer

As a registered NFP, we offer our eligible employees real and meaningful benefits, including:

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness, and financial discounts/benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose-driven career with positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service
  • Opportunity for career development
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

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