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Program Manager

2 months ago


Alice Springs, Northern Territory, Australia MA MISSION AUSTRALIA Full time
About the Role

Mission Australia is seeking an experienced and dedicated Program Manager to lead our Stuart Lodge team in Alice Springs. As a key member of our leadership team, you will be responsible for delivering high-quality services and achieving program targets in compliance with funding requirements and industry standards.

Key Responsibilities
  • Lead and manage a diverse team to deliver services under the limited direction of the Area Manager.
  • Provide effective line management and supervision of staff, fostering positive relationships with key stakeholders.
  • Report on outcomes and support the Area Manager with administrative tasks, including Memorandums of Understanding, progress reports, and budget management.
  • Respond to critical issues through participation in an on-call roster, ensuring timely reporting on service operations and feedback on risks and opportunities.
Requirements for Success
  • Relevant degree with experience, or associate diploma with substantial management experience in a community services setting.
  • Extensive expertise and knowledge in the housing and homelessness sector, including best practice approaches.
  • Demonstrated understanding of Aboriginal cultural systems and protocols.
  • Strong leadership and people management capabilities, with significant experience in leading and managing teams within complex service delivery environments.
  • Proven track record of delivering service outcomes in compliance with funding requirements and industry standards.
About Mission Australia

Mission Australia is a leading provider of community services, dedicated to helping Australians in need. We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. Our innovative and inclusive culture ensures you feel valued as you help Australians in need and develop in your career.

What We Offer
  • Not-for-profit salary packaging, reducing your tax.
  • Free external, confidential counselling and access to chaplaincy support.
  • Volunteering opportunities.
  • Extra leave available, including an additional public holiday and additional annual leave day on your work anniversary.
  • Additional $350 each year to help with cost of living in a remote area.
  • Access to up to 3 additional days Personal/carers leave each year.