Expert Support Professional

3 days ago

Adelaide, South Australia beBeeService Full time $65,000 - $80,000
Mid-Market MSP Service Desk Specialist

We are seeking an exceptional IT professional with a deep understanding of Managed Services and mid-tier client needs.

As a key member of our team, you will provide remote service desk support to various environments, escalating issues and serving as a subject matter expert.

You will work closely with highly experienced solutions experts to maintain best practice environments, leveraging automation and AI to deliver fast support to clients.

This role requires a comprehensive knowledge of Windows Server, Azure, and Exchange, as well as exposure to technical infrastructure from desktop to firewall, including LAN & WAN networking.

You must have a genuine understanding of end-user support and Active Directory, with excellent communication skills and a customer-centric approach.

  • Support multiple environments with 10-500 users
  • Escalate complex issues and serve as a SME
  • Maintain best practice environments through collaboration with experienced experts
  • Leverage automation and AI to deliver efficient support

We offer a competitive package, flexible arrangements, and opportunities for personal and professional growth. Our company values include keeping everyone informed, aligned, supported, and rewarding performance.

We welcome applications from Neurodiverse candidates and provide flexible options to showcase their skills.

Benefits:
  • Flexible working arrangements
  • Ongoing training and development opportunities
  • Paid training days (up to 10 per year)
  • Access to internal training sessions and library
  • FastTrack mentor program
  • MAD Council focusing on equality, charity, and the environment
  • Tesla company car option (conditions apply)
Required Skills:
  • Comprehensive knowledge of Windows Server, Azure, and Exchange
  • Exposure to technical infrastructure from desktop to firewall, including LAN & WAN networking
  • Genuine understanding of end-user support and Active Directory
  • Excellent communication skills and customer-centric approach

Our company prioritizes diversity and inclusion, providing a supportive and inclusive environment for all employees. We believe that this is essential for delivering exceptional services to our clients.

  • IT Support Expert

    1 day ago

    Adelaide, South Australia beBeeExpert Full time $65,000 - $80,000

    Role Overview:We're seeking a skilled IT professional to provide exceptional support to our clients. As a Service Desk specialist, you'll work with a range of technologies, including Microsoft Azure, AD, and M365.Our ideal candidate is passionate about delivering fast support using automation and AI, while maintaining best practice environments. You'll...

  • Project Support Officer

    3 weeks ago

    Adelaide, South Australia Downer Professional Services Full time

    Join to apply for the Project Support Officer - Governance role at Downer Professional Services Join to apply for the Project Support Officer - Governance role at Downer Professional Services Downer Professional Services provided pay range This range is provided by Downer Professional Services.Your actual pay will be based on your skills and experience —...

  • Project Support Officer

    2 days ago

    Adelaide, South Australia Downer Professional Services Full time

    Join to apply for the Project Support Officer - Governance role at Downer Professional ServicesJoin to apply for the Project Support Officer - Governance role at Downer Professional ServicesDowner Professional Services provided pay rangeThis range is provided by Downer Professional Services. Your actual pay will be based on your skills and experience —...

  • IT Support Expert

    1 day ago

    Adelaide, South Australia beBeeCareer Full time $90,000 - $130,000

    We are seeking a skilled IT Professional to join our team as a Senior Support Engineer. This is a challenging role that requires strong technical expertise and excellent communication skills.Key ResponsibilitiesProvide remote and onsite support to customers nationwide addressing issues related to servers, desktops, and applications within Microsoft Azure,...

  • Expert Support Coordinator

    2 days ago

    Adelaide, South Australia beBeeCoordination Full time $55,000 - $85,000

    Job Opportunity: Support Coordinator ExpertWe are seeking an experienced Support Coordinator to lead our team with expertise and drive results.About the Position:Coordinate high-quality support for participants with complex needs.Develop strong relationships with participants, their families, and service providers.Contribute to continuous improvement and...

  • Expert Policy Professional

    2 days ago

    Adelaide, South Australia beBeeSeniorPolicyOfficer Full time $125,000 - $145,000

    Job Opportunity:We are seeking a skilled and experienced professional to fill the role of Senior Policy Officer. This position will play a key part in implementing legislative reforms related to the Electoral (Miscellaneous) Amendment Act.Main Responsibilities:Coordinate the implementation of legislative reform projects, including developing regulations and...

  • Expert HR Professional

    4 days ago

    Adelaide, South Australia beBeeHrAdvisor Full time $75,000 - $105,000

    HR Advisor Job DescriptionWe're seeking a skilled HR professional to join our team. In this role, you will play a key part in delivering quality, effective and timely generalist HR advice and case management support to internal customers through face-to-face, phone and email support.Provide high-quality trusted HR advice and service to all employees on all...

  • Expert Support Coordination Professional

    2 days ago

    Adelaide, South Australia beBeeCoordination Full time $60,000 - $80,000

    Support Coordinator Opportunity We are seeking an experienced Support Coordinator to join our team and provide high-quality coordination for participants with varied and complex needs. About the Role:In this role, you will support participants to navigate the NDIS, build independence, and achieve their goals. You will work closely with participants,...

  • Senior Technical Support Professional

    2 days ago

    Adelaide, South Australia beBeeFieldEngineer Full time $80,000 - $100,000

    Job Description">As a senior technical professional, you will provide expert support to internal employees via various channels. Your extensive knowledge in desktop, server, hardware, network, and software installation and troubleshooting will be crucial in resolving complex issues.Key Responsibilities:",

  • Expert Rehabilitation Professional

    5 days ago

    Adelaide, South Australia beBeeOccupationalHealth Full time $90,000 - $120,000

    Role OverviewWe are seeking an experienced Rehabilitation Specialist to provide expert advice and support in workplace rehabilitation.Key Responsibilities:Conduct thorough assessments and develop effective return-to-work plans for injured workersProvide guidance and support to clients on workplace modifications and ergonomic solutionsCollaborate with...