Independent Living Specialist

2 days ago

Canberra, ACT, Australia beBeeCare Full time $63,000 - $84,000

Job Opportunity

Overview

We are seeking a professional to work closely with customers to enhance their quality of life, enabling them to remain at home while meeting their care needs.

The ideal candidate will provide case management for customers, fostering independence and promoting well-being. Case management experience and qualifications are essential.

This is a hybrid position that requires working from our office at least 3 days a week and 2 days working from home.

Key Responsibilities
  1. Receive and assess referrals, screen customers for eligibility, and ensure safe home access for staff.
  2. Contact newly referred customers to discuss expectations, goals, and available services.
  3. Conduct comprehensive assessments to identify customer needs and goals.
  4. Collaborate with customers to achieve goals by coordinating and suggesting appropriate services.
  5. Conduct regular customer reviews via telephone and reassess care plans as needed.
  6. Maintain accurate customer care plans and ensure compliance with funding bodies and leadership.
  7. Assist with data collection and record maintenance in line with organisational requirements.
  8. Monitor and manage customer budgets to maximise subsidy fund usage.
  9. Liaise with agencies and third parties to arrange services supporting customer goals and needs.
Required Skills and Qualifications
  • Qualifications in a related discipline such as Cert IV in Community Services, Aged Care, etc.
  • Qualification in Case Management is essential and at least 1-2 years' experience in Aged Care is preferred.
  • Proven experience in community liaison, including assessing needs, care planning, and preparing service requirements.
  • Strong attention to detail with well-developed analytical and problem-solving skills, particularly in case management.
  • Effective verbal and written communication skills, with experience in report writing, correspondence, and maintaining client records.
  • Ability to work collaboratively as part of a team and demonstrate self-motivation.
  • Competence in computer use, data collection, and related tasks.
  • Experience working with people and dementia and/or mental health issues.
Benefits

This is an opportunity to make a meaningful difference in the lives of older people by providing better options in housing and care.

What We Offer

We offer a supportive work environment and opportunities for professional growth and development.

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