Medical Administration Specialist
2 weeks ago
We are seeking a highly skilled Medical Administration Specialist to join our Day Infusion Services team. As the first point of contact for patients, this role provides front-line support to both our Day Oncology Unit and co-located Oncology and Haematology consulting suites.
About the Role- Manage patient bookings using MOSAIQ, ensuring compliance with protocols.
- Conduct pre-admissions and health fund eligibility checks via IBA.
- Prepare and distribute pre-admission paperwork and education packs.
- Liaise with pharmacy for chemotherapy drug verification.
- Coordinate tests and scans for patients.
- Process admissions and discharges using IBA.
- Support the nursing and medical team with reception and general administrative duties.
- Booking Management: Utilize MOSAIQ to efficiently manage patient bookings while adhering to established protocols.
- Pre-Admission Process: Conduct thorough pre-admission checks via IBA to ensure seamless transitions for patients.
- Documentation and Distribution: Prepare and disseminate pre-admission documentation and educational materials as required.
- Pharmacy Liaison: Establish effective communication channels with pharmacy staff for accurate chemotherapy drug verification.
- Patient Coordination: Coordinate necessary tests and scans for patients in a timely manner.
- Admissions and Discharges: Accurately process admissions and discharges using IBA to maintain up-to-date records.
- Administrative Support: Provide general administrative assistance to the nursing and medical team as needed.
- Previous experience in medical reception or healthcare administration is essential.
- Strong interpersonal and customer service skills are crucial, with a focus on providing compassionate patient care.
- High attention to detail and ability to work efficiently in a fast-paced clinical environment are necessary.
- Proficiency in MOSAIQ, IBA, and deLacy systems is desirable.
- Experience in oncology/infusion or specialist rooms is also desirable.
- A commitment to infection control and patient safety protocols is mandatory.
- The ability to work collaboratively with a multidisciplinary team is essential.
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