Senior Payroll Operations Manager

2 weeks ago

Sydney, New South Wales, Australia beBeePayroll Full time $90,000 - $120,000
About the Role

We are seeking an experienced Senior Payroll Operations Manager to lead the end-to-end payroll function across our organisation.

Managing a team of six, you will oversee fortnightly payroll for 4,000–5,000 retail team members and a monthly Head Office payroll, ensuring compliance with awards, agreements, and legislation.

This is a hands-on leadership role where you will drive process improvements, lead payroll projects, and play a key role in enterprise agreement negotiations.

  • Manage end-to-end payroll processing for 4,000–5,000 team members using Dayforce and Chris21, ensuring accuracy and compliance.
  • Ensure timely and accurate submissions to the ATO, including Single Touch Payroll (STP) and other statutory reporting.
  • Oversee superannuation, leave, termination payments, workers' compensation, and employment-related tax obligations.
  • Reconcile payroll to the general ledger and bank, and provide accurate reporting and payroll analysis to key stakeholders.
  • Lead, coach, and support a team of six payroll professionals, driving performance and continuous development.
  • Maintain and improve payroll systems, processes, and controls to enhance accuracy and efficiency.
  • Collaborate with HR, IT, and Finance to deliver process improvements and system upgrades.
  • Provide timely support for employee payroll queries, ensuring a high standard of customer service.

What skills and experience do you need?

  • Minimum 3 years' experience managing a payroll team in a high-volume environment, ideally within retail or multi-site operations.
  • Strong understanding of employment legislation, Awards, and Enterprise Agreements.
  • Proven leadership skills with experience in coaching and developing payroll teams.
  • Experience working with payroll and time & attendance systems, preferably Dayforce and Chris21.
  • Advanced proficiency in Microsoft Office, especially Excel for payroll reporting and analysis.
  • Demonstrated ability to maintain accuracy and attention to detail under tight deadlines.
  • Excellent organisational and problem-solving skills with a proactive approach to continuous improvement.
  • Relevant tertiary qualifications in payroll, finance, human resources, or a related discipline are highly desirable.

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