Senior Business Banking Manager

3 weeks ago


Brisbane, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time
About the Role

This is a critical role in driving new customer acquisitions and increasing Funds Under Management by providing whole of business finance solutions to help customers start, buy, grow and run their business.

As a Senior Business Banking Manager, you will achieve this by developing and maintaining relationships with brokers, real estate agents, accountants and other business bank lending affiliates to acquire new to bank customers.

Key Responsibilities
  • Maintain and leverage deep circle of influence and broker relationships to achieve new to bank customers
  • Drive a structured and disciplined weekly sales operating rhythm to achieve strong sales momentum
  • Use data and insights to engage with potential and existing customers to identify opportunities
  • Acquire new to bank customers through cold calling and other sales initiatives
  • Effectively manage overall sales and revenue performance measured by Business Lending FUM drawn and other cross-sell opportunities
  • Manage the onboarding of new to bank customers and support effective handover to remote customer service proposition
  • Accountable for having a well-managed business relating to operational risk and credit risk
  • Develop strong relationships, influence and collaborate with internal stakeholders to solve complex problems
  • Drive outstanding customer experience and outcomes measured through Net Promotor Score improvement
  • Deliver excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs
What We Offer

At ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

We offer a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.



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