
Customer Service Professional
3 days ago
Our organisation is passionate about empowering communities through exceptional customer service.
About the RoleWe are seeking a dedicated and experienced professional to join our team as a Customer Service Officer. As the first point of contact for customer enquiries and requests, you will provide high-quality, friendly, accurate and efficient service.
- Strong problem-solving skills
A comprehensive induction and training program will be provided, and you will receive ongoing coaching and mentoring in a supportive and progressive environment. We value diversity and welcome candidates from all backgrounds.
Key ResponsibilitiesResponding to inbound calls, chat and emails from customers, providing assistance and resolving issues in a timely and professional manner.
- Providing excellent customer service
- Resolving customer complaints and concerns
Collaborating with colleagues to achieve shared goals and objectives, contributing to a positive and productive team environment.
What We OfferFlexible working arrangements, leadership and management development opportunities, paid parental leave and partner leave, and an inclusive culture that values diversity and promotes work-life balance.
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