Customer Service _ Holiday Rentals
3 days ago
Company DescriptionAt Professional Holiday Homes, we specialise in maximising revenue and reducing the hassles of holiday home ownership.
We offer comprehensive services that increase bookings by providing professional photos, optimised listings, and managing everything from start to finish on Australia's top holiday rental websites.Role DescriptionThis is a full-time, on-site role for a Customer Service professional in our Culburra Beach, Callala Bay or Berry, NSW offices.
The Customer Service – Holiday Rentals role involves daily interaction with clients to ensure customer satisfaction and support.
Duties include handling phone enquiries, managing customer experiences, resolving issues, and providing exceptional service to enhance customer satisfaction.This is a Full-time position on a 7-day roster, Monday to Sunday, 10am - 6pm.QualificationsCustomer Support and Customer Service skillsExperience in Customer Satisfaction and Customer ExperienceStrong Phone EtiquetteExcellent verbal and written communication skillsAbility to work on-site in Culburra Beach, NSWPrevious experience in the holiday or permanent rentals industry is a plusHigh level of organisational skills and attention to detailRemuneration$60K per annum + Superannuation
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