Customer Service Professional

2 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $75,000 - $105,000
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.


Key Responsibilities:
  • Manage customer inquiries via phone, email, and chat, providing accurate and helpful information to resolve issues.
  • Process customer orders, ensuring that all details are correct and up-to-date.
  • Collaborate with internal teams to ensure seamless delivery of products and services.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.

Requirements:
  • Degree in Business or related field, with at least 3 years of experience in customer service or order fulfillment.
  • Excellent communication skills, both written and verbal.
  • Able to work in a fast-paced environment, adapting to changing priorities and deadlines.

What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

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