Operations Improvement Specialist
2 weeks ago
We are seeking an experienced Operational Excellence Advisor to join our team. In this role, you will be responsible for providing key systems support and compliance to the legal teams and Business Services department.
- Action incoming requests from the legal teams for assistance.
- Collect, audit and analyse data to identify efficiency improvement opportunities across operational revenue.
- Ensure initiatives led by the Commercial Operations team are completed in a timely manner, such as legislative, workflow or policy changes requiring updates to systems, precedents or processes.
- Provide guidance to the business on documented policies, procedures, and processes of the firm.
- Act as a mentor to junior members of the team, offering assistance and leading the Commercial Operations function in the absence of the Commercial Operations Manager.
- Understand drivers of business performance and the impact of Commercial Operations on enhancing financial performance.
- Assist the Finance team to monitor and document benefit realisation from process improvements or price reviews or cost recovery.
- Act as a champion of E-Portal systems by coordinating and administering Courts, Government and Matter Funding portals, costs agreement re-execution and rate compliance.
This is an ideal opportunity for someone with a background in business operations, administration, or the legal industry who has an interest in process management and a desire to support the legal teams.
Key Responsibilities:
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