Clinical Advisor

2 weeks ago

Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full time

Unlock Your Potential with EML

At EML, we're committed to helping people get their lives back. Our claims teams have the lowest caseloads in the industry, allowing us to offer a range of opportunities for talented professionals like you.

We're a supportive and collaborative team that prioritizes work-life balance. Enjoy flexible hours, work-from-home arrangements, and a corporate wellbeing program that includes discounted health insurance and gym membership.

Discover the Benefits of a Career at EML

  • A diverse and collaborative team culture that fosters growth and development
  • Flexible work arrangements to support your work-life balance
  • A comprehensive wellbeing program that promotes physical and mental health
  • Generous discounts from over 350 retailers through our RewardsHub program
  • Access to LinkedIn Learning, with 18,000 courses to advance your professional education
  • Up to 16 weeks paid parental leave, plus super

We're an Equal Opportunity Employer

EML is committed to maintaining a workplace where everyone feels valued and respected. We celebrate diversity and inclusion, and we're proud to be an equal opportunity employer.

About the Role

As a Clinical Advisor, you'll join our high-performing team in Melbourne. You'll provide strategic support and guidance to our claims team, utilizing your strong injury management experience to help people recover and return to work.

This is a full-time, 12-month contract position based in our Melbourne CBD office, with flexibility to work from home.

Your Responsibilities

  • Assess surgery and treatment requests in a timely manner, ensuring quality decision-making standards
  • Support the efficient and effective gathering of information to assist the claims team in accepting reasonable and necessary treatment
  • Work closely with case managers to assess and influence areas of improvement regarding treatment management
  • Assist with the implementation of injury management, rehabilitation, and vocational rehabilitation initiatives
  • Identify and assist the claims team to address barriers to enable early return to work and recovery outcomes

About You

  • WorkSafe agent experience is preferred, but not essential
  • Allied Health qualification and experience are required
  • Excellent understanding of the Victorian work cover legislation and associated regulations
  • Experience in injury management and strategic claims management within a claims agent or insurance company setting
  • Experience in collaborative peer-to-peer communications with treatment providers

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