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Senior Hardware Specialist
3 weeks ago
A skilled hardware technician is required to maintain and repair computer systems, peripherals, and equipment.
- Ensure efficient operation of hardware systems and peripherals by performing routine maintenance tasks.
- Diagnose and troubleshoot hardware-related issues in desktops, laptops, and servers.
- Perform preventive maintenance to minimize the risk of equipment failures and downtime.
- Set up new hardware, including configuring workstations and imaging systems.
- Manage inventory of IT hardware assets and coordinate procurement, replacements, and returns with vendors.
- Provide Level 1 and Level 2 support for hardware-related inquiries and concerns.
- Upgrade and replace hardware components, such as memory, storage, and power supplies.
- Maintain detailed records of repairs, maintenance activities, and hardware configurations.
Key Responsibilities:
- Collaborate with software and network teams to ensure seamless system functionality.
- Support conference rooms and meeting areas with setup and troubleshooting of audio-visual equipment.
- Adhere to workplace safety and cybersecurity protocols during technical tasks.
Qualifications and Skills:
- Bachelor's degree in Information Technology or a related field.
- Minimum of 1 year of experience in hardware maintenance and repair.
- Relevant certifications, such as CompTIA A+, are an advantage.
- Strong understanding of computer hardware systems and proficient in diagnosing and repairing hardware faults.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively in a team environment.
