Hardware Technician

1 day ago

Melbourne, Victoria, Australia Labour Support Group Full time

Join to apply for the
Hardware Technician
role at
Labour Support Group
The Client
IGroup Consulting is an IT Consulting Systems Integration firm that delivers comprehensive IT services to leading clients in Australia. They are a full IT solutions provider that offers a range of expertise targeting the Financial Services, Communications, Retail, High-Technology and Government and Educational Sector industries through Australia.
The Role
This is a full time role with an annual salary set at $80,000 plus superannuation, and will be based in Epping, Victoria.
Responsibilities
Diagnosing hardware and software issues to provide effective solutions to technical problems.
Responding to user inquiries and resolving software and hardware-related issues promptly and efficiently.
Customizing and adapting existing programs to meet specific user requirements and system configurations.
Installing and configuring software applications and operating systems on computers and other devices.
Optimizing the use of applications and equipment to ensure efficient and reliable performance.
Setting up and maintaining computer networks, including configuring routers, switches, and network peripherals.
Designing, developing, and maintaining websites and web applications to support business needs.
Repairing and replacing peripheral equipment such as printers, scanners, and modems as needed.
Conducting hardware upgrades and replacements to enhance system performance and capabilities.
Performing preventive maintenance on computer hardware to prevent potential issues and ensure longevity.
Collaborating with vendors and suppliers to source appropriate hardware and software solutions.
Documenting hardware and software configurations, changes, and maintenance activities for accurate record-keeping.
Qualifications
Relevant qualifications in IT or related
At least 4 years experience as a hardware technician
At least 4 years of relevant professional experience gained in a corporate setting
At least 2 years' experience in configuring, maintaining, and troubleshooting dedicated server hardware, including enterprise-grade racks, blade servers, and high-density compute nodes
At least 2 years' experience in security hardening of dedicated servers.
At least 2 years' experience with BIOS/UEFI configuration, firmware upgrades, and hardware-level virtualization support
At least 2 years' experience in structured cabling (Cat6/6a, fibre optic splicing, patch panel installation) and rack-mounted hardware setup in enterprise environments
Have strong knowledge on operating a computer and ability to learn new software and hardware
Understanding of Microsoft applications
Good at analytic especially analysis of technical issues
Needs to be enthusiastic and have a positive attitude.
Also capable of achieving targets set.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Human Resources Services
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