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Quality Business Partner
2 months ago
We are seeking a highly skilled and experienced Quality Business Partner to join our team at Estia Health. As a key member of our central services team, you will play a pivotal role in monitoring the quality of care and service provided to our residents across a portfolio of homes.
Key Responsibilities:
- Identify and escalate risk of care failure relating to non-conformance with organisational policies and procedures.
- Develop and implement quality management systems and clinical governance processes in collaboration with home leaders.
- Provide guidance and support to employees to ensure adherence to organisational policies, procedures, and Continuous Improvement Framework.
- Collaborate with organisational support services to ensure employees receive appropriate and relevant support and advice.
- Assist in identifying staff knowledge gaps and develop training programs to address these gaps in quality, risk, and clinical areas.
- Deliver training content set by Clinical Development and induct new Residential Aged Care Managers, Care Directors, and Clinical Care Coordinators to quality and clinical related areas.
Requirements:
- Registered Nurse with a minimum of 5 years of nursing experience in aged care or a clinically related discipline.
- Minimum of 3 years' experience in a leadership role.
- Strong relationship management and advanced influencing skills.
- Highly developed written communication and interpersonal skills.
- Proven ability to work autonomously and as part of a team.
- Strong organisational skills and attention to detail.
- Demonstrated high level reflective and critical analysis skills.
- Knowledge of the Aged Care Quality Standards and Government's reform Agenda.
About Estia Health:
We are a leading provider of aged care services in Australia, committed to delivering exceptional care and support to our residents. We value diversity, equity, and inclusion in our workplaces and encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.
