Senior Quality Partner

3 weeks ago

City Of Maroondah, Australia Each Full time
Job Title: Senior Quality Partner

Join EACH as a Senior Quality Partner and play a pivotal role in enhancing our services and supporting a strong quality improvement culture across the organisation.

About the Role

We are seeking a dynamic and experienced Senior Quality Partner to champion quality and compliance, lead critical incident investigations, and partner with program areas to develop, implement, and evaluate quality improvement activities that drive service excellence.

Key Responsibilities
  • Champion quality and compliance: Ensure all regulatory requirements are met and exceeded across EACH's diverse programs.
  • Lead critical incident investigations: Provide leadership in investigating critical incidents, ensuring timely follow-up and action.
  • Partner for success: Collaborate with program areas to develop, implement, and evaluate quality improvement activities that drive service excellence.
  • Support risk management: Assist in the identification and management of emerging risks and ensure a proactive approach to risk mitigation.
  • Manage customer feedback: Oversee customer feedback and complaints processes, ensuring timely, professional responses that lead to service enhancements.
  • Drive data-driven improvements: Collect, analyze, and report on trends in quality, risk, and safety, contributing to ongoing improvement efforts.
  • Lead training initiatives: Develop and implement education programs that embed a culture of continuous improvement across the organisation.
  • Act as 2 IC: Support the Quality Improvement and Risk Manager as a key contact for external stakeholders, including regulators, auditors, and accreditation bodies.
  • Governance reporting: Provide critical insights and reports to Governance Committees, the EACH Board, and external bodies.
Requirements
  • Proven change management skills: Demonstrated success in leading change and motivating staff across various levels of the organisation.
  • Exceptional communication skills: Ability to write clear, concise reports and communicate complex information effectively.
  • Analytical capabilities: Strong skills in analyzing data to drive improvements and ensure continuous quality enhancement.
What You'll Bring
  • Experience in community-based healthcare: At least 5 years of experience in the healthcare sector, with a strong background in quality improvement and risk management.
  • Educational qualifications: A higher degree in quality improvement or management (or progress towards one) is advantageous.
  • Lead Auditor qualifications are highly desirable.
  • Expertise in healthcare standards: Strong knowledge of National Safety and Quality Healthcare Standards, Mental Health Standards, NDIS, Aged Care Quality Standards, and other relevant standards specific to community programs.
  • Expertise in Continuous Improvement Methodologies: Proven experience in using PDSA tool in improving clinical practice.
Additional Information

EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities.

We strongly encourage applications from Aboriginal and Torres Strait Islander People.

For further information regarding our commitment please see our Reconciliation Action Plan.

As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures.

  • Senior Quality Partner

    1 month ago

    City Of Maroondah, Australia EACH Full time

    Job Title: Senior Quality PartnerWe are seeking a highly skilled and experienced Senior Quality Partner to join our team at EACH. As a key member of our quality improvement team, you will play a pivotal role in enhancing our services and supporting a strong quality improvement culture across the organisation.About the RoleThe Senior Quality Partner will be...

  • Senior Quality Partner

    2 weeks ago

    City Of Maroondah, Australia Each Full time

    Job Title: Senior Quality PartnerAt EACH, we are seeking a highly skilled and experienced Senior Quality Partner to play a pivotal role in enhancing our services and supporting a strong quality improvement culture across the organisation.Key Responsibilities:Champion quality and compliance: Ensure all regulatory requirements are met and exceeded across...

  • Senior Quality Partner

    3 weeks ago

    City Of Maroondah, Australia Each Full time

    Job Title: Senior Quality PartnerJoin EACH as a Senior Quality Partner and play a pivotal role in enhancing our services and supporting a strong quality improvement culture across the organisation.Key Responsibilities:Champion quality and compliance: Ensure all regulatory requirements are met and exceeded across EACH's diverse programs.Lead critical incident...

  • Senior Quality Partner

    3 weeks ago

    City Of Maroondah, Australia Each Full time

    Job Title: Senior Quality PartnerWe are seeking a highly skilled and experienced Senior Quality Partner to join our team at EACH. As a key member of our quality improvement team, you will play a pivotal role in enhancing our services and supporting a strong quality improvement culture across the organisation.About the Role:Champion quality and compliance:...

  • Senior Finance Business Partner

    4 weeks ago

    Council Of The City Of Sydney, Australia ClearCompany Full time

    Unlock Business Growth with Our Senior Finance Business Partner RoleClearCompany is seeking a seasoned Senior Finance Business Partner to drive business growth and profitability by partnering with our Go-to-Market teams and shaping the business strategy for Sales & Marketing in Australia.Key Responsibilities:Partner with senior leadership teams as a trusted...

  • Senior Prevention and Early Intervention Manager

    3 weeks ago

    City Of Maroondah, Australia FVREE Full time

    About the RoleWe are seeking a highly skilled and experienced leader to join our Executive Leadership Team as the Senior Prevention and Early Intervention Manager. This is a critical role that will play a key part in shaping our prevention and early intervention programs to expand our impact and help end violence against women.Key ResponsibilitiesDevelop and...

  • Senior Finance Business Partner

    3 weeks ago

    Council Of The City Of Sydney, Australia ClearCompany Full time

    Drive Business Growth with Strategic Finance ExpertiseClearCompany is seeking a seasoned Senior Finance Business Partner to join our Finance Team. As a trusted advisor, you will partner with senior leadership teams to drive business growth and profitability through strategic analysis, financial modeling, and forecasting. Your expertise will shape the...

  • Senior HR Business Partner

    1 month ago

    Council Of The City Of Sydney, Australia HR Partners - A Randstad Company Full time

    Senior HR AdvisorOur client, a leading media company, is undergoing an exciting growth phase and seeking a Senior HR Advisor to join their People & Culture team. This organization offers a strong culture, team tenure, and flexible working arrangements.Key Responsibilities:Provide guidance and support to managers on HR policies and procedures.Collaborate with...

  • Senior HR Business Partner

    1 month ago

    Council Of The City Of Sydney, Australia HR Partners - A Randstad Company Full time

    Senior HR AdvisorOur client, a leading media company, is undergoing an exciting growth phase and seeking a Senior HR Advisor to join their People & Culture team. This organization offers a strong culture, team tenure, and flexible working arrangements.Key Responsibilities:Provide guidance and support to managers on HR policies and procedures.Collaborate with...

  • Senior HR Business Partner

    1 month ago

    Council Of The City Of Sydney, Australia HR Partners - A Randstad Company Full time

    Senior HR Advisor Job DescriptionOur client, a leading media company, is seeking a Senior HR Advisor to join their People & Culture team. This organisation offers an outstanding culture, strong team tenure, and flexible working arrangements.Key Responsibilities:Provide guidance and support to managers across HR policies and procedures.Collaborate and advise...

  • Senior HR Business Partner

    4 weeks ago

    Council Of The City Of Sydney, Australia HR Partners - A Randstad Company Full time

    Senior HR Advisor Job DescriptionWe are seeking a Senior HR Advisor to support our client's growth phase, providing guidance on HR policies and procedures, workforce planning, and employee relations.Our client is a leading media company, integral to the daily lives of Australians. Currently undergoing an exciting growth phase, they are seeking a Senior HR...

  • Senior Human Resources Partner

    3 weeks ago

    City Of Parramatta Council, Australia OneSchool Global Full time

    About the OpportunityWe are seeking a highly skilled and experienced Senior Human Resources Partner to join our team at One School Global. As a key member of our HR leadership team, you will play a pivotal role in building and sustaining an engaged, high-performing workforce.Key ResponsibilitiesProvide day-to-day advice and support to Senior Educational...

  • Senior Software Development Engineer

    1 week ago

    City Of Maroondah, Australia MoTeC Full time

    Software Development Role OverviewWe are seeking an experienced Senior Software Development Engineer to join our product development team at Mo Te C, a leading designer and manufacturer of specialist automotive electronics products and solutions for the global motorsport industry.As a key member of our team, you will be responsible for developing new and/or...

  • Senior WHS Partner

    4 weeks ago

    City Of Parramatta Council, Australia Alexander Appointments Full time

    About the RoleWe are seeking a highly skilled Senior WHS Partner to join our client's team in Parramatta. As a key member of the Strategic Support Business unit, you will be responsible for providing work, health and safety services across your portfolio of clients.Key ResponsibilitiesReview and develop WHS development plans to promote a safe workplaceLead...

  • Senior Finance Business Partner

    4 weeks ago

    City Of Greater Geelong, Australia GenU Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Finance Business Partner to join our team at GenU. As a key member of our finance leadership team, you will play a critical role in advising senior leaders on strategic financial decisions and driving the financial performance of our organisation.Key ResponsibilitiesPartner with Business...

  • Senior HR Business Partner

    4 weeks ago

    City Of Parramatta Council, Australia West Recruitment Pty Ltd Full time

    Senior HR Business Partner - OperationsWe are seeking an experienced Senior HR Business Partner to join our Operations team at West Recruitment Pty Ltd. As a key member of our HR function, you will play a critical role in supporting our business leaders and employees to achieve strategic outcomes.Main Responsibilities:Provide end-to-end support to the...

  • Senior HR Business Partner

    3 weeks ago

    City of Cockburn, Australia Oceaneering Full time

    Job Title: Senior HR Business PartnerWe are seeking an experienced Senior HR Business Partner to join our APAC HR team in our Jandakot Office. This is a permanent position that will provide timely, accurate, and sound HR advice to client groups across a broad spectrum of business units.Main Responsibilities:Provide support to managers and employees in...

  • Senior HR Business Partner

    4 weeks ago

    City Of Parramatta Council, Australia West Recruitment Pty Ltd Full time

    Senior HR Business Partner - OperationsWe are seeking an experienced Senior HR Business Partner to join our Operations team at West Recruitment Pty Ltd. As a key member of our HR function, you will play a critical role in supporting the business in achieving its strategic objectives.Main Responsibilities:Provide end-to-end support to the business region to...

  • Finance Business Partner

    1 month ago

    City Of Monash, Australia Techtronic Industries Full time

    Finance Business PartnerTechtronic Industries is a global leader in quality consumer and professional products. We are seeking a Finance Business Partner to join our team in Blackburn Road, VIC, 3168.Key Responsibilities:Provide financial analysis and insights to support sales and marketing initiatives.Partner with Cost Centre Managers to ensure timely and...

  • Finance Business Partner

    3 weeks ago

    City Of Monash, Australia Techtronic Industries Full time

    Finance Business PartnerAt Techtronic Industries, we are seeking a highly skilled Finance Business Partner to join our team. As a key member of our finance team, you will play a critical role in providing financial analysis and insights to support our leadership team in making informed commercial decisions.Key Responsibilities:Provide financial analysis and...