Customer Service Representative

3 weeks ago


Warners Bay, New South Wales, Australia Belgravia Leisure Full time

The Role

We are seeking a highly skilled Contact Centre Operator to join our team at Belgravia Leisure. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and resolving any issues in a timely and professional manner.

Your primary responsibility will be to achieve individual and team goals and targets as they relate to servicing our members, as set out with the Team Leader. You will be expected to possess excellent communication skills, a strong telephone manner, and the ability to problem-solve effectively.

To be successful in this role, you will need to have:

  • Strong customer service skills
  • Previous experience in a similar position
  • Industry knowledge
  • Excellent communication skills
  • Current First Aid & CPR Certification
  • Working With Children Check (or equivalent) & National Police Check
  • Prior experience in fitness, sales, customer service or a retail environment is highly advantageous
  • A passion for fitness

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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