Technical Business Solutions Analyst

1 week ago


Australia nib Group Full time
About the Role

We are seeking a highly skilled Technical Business Solutions Analyst to join our software development team at nib Group. As a key member of our team, you will be responsible for performing systems and business analysis to deliver and support new and existing capabilities in our core applications space.

Key Responsibilities
  • Receive and gather information on business needs related to a defined set of core applications and APIs
  • Lead the discovery and definition of business and technical requirements by working with stakeholders, business partners, the product manager and other team members
  • Perform deep technical analysis including API testing, reviewing API documentation, reading code, and running SQL queries
  • Formulate and maintain technical specifications and user stories including detailed acceptance criteria
  • Work with the product manager, technical architect, and developers to determine a solution for desired outcomes
  • Maintain and prioritize the team backlog in collaboration with the product manager or product owner
  • Act as a liaison between IT teams and departments, business teams and external vendors
  • Coordinate QA and UAT processes
  • Ensure solution documentation is written, maintained and communicated to stakeholders
  • Assist the application support team in troubleshooting incidents and performing root cause analysis
  • Facilitate agile ceremonies within or across software development squads
  • Develop a strong understanding of core applications, business systems and processes and provide subject matter expertise
Requirements
  • 4+ years working in a software development team
  • 3+ years of business or systems analysis experience
  • Deep technical knowledge and experience with REST APIs, exposure to SOAP is a plus
  • Experience with complex multi-tier and microservice architectures
  • Well-developed analytical, evaluative, and problem-solving skills
  • An established understanding of the software development lifecycle and agile work practices
  • The ability to play a senior role within the product development team – e.g. acting as subject matter expert and leading agile ceremonies
  • Strong written and verbal communication skills as well as excellent documentation skills
  • The ability to work autonomously and be well-organized
About nib Group

nib Group is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives. We're committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, please contact us.

What We Offer
  • Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance
  • The opportunity to give back to the community through paid leave for volunteering through nib Foundation
  • Support your better health – whatever that looks for you - through our nib Well Program and corporate fitness discounts
  • Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits
  • Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees


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