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Business Solutions Analyst

2 months ago

Australia Spendless Shoes Full time

About the Role:

We are seeking a highly skilled Business Solutions Analyst to join our IT team in the National Support Centre. As a key member of our team, you will play a critical role in defining and documenting business requirements, modeling business processes, and coordinating user acceptance testing.

Key Responsibilities:

  • Business Process Modeling: Engage stakeholders to model current and future business processes with clarity, construct workflow charts, diagrams, and specifications to validate conclusions.
  • Requirements Analysis: Analyze requirements for completeness, consistency, and feasibility, collaborate with stakeholders to prioritize requirements across various business domains.
  • Process Improvement: Identify and recommend process improvements to enhance efficiency and reduce costs, assess financial and operational impacts of proposed changes.
  • Solution Design: Design, test, and deploy reporting analytics to empower decision-making, document solutions to enhance supportability and usability.
  • Customer Focus: Maintain a strong customer focus throughout solution design and delivery, build strong relationships with internal and external stakeholders.

Core Skills and Competencies:

  • Positive & Professional Attitude: Foster positive interactions and maintain professionalism.
  • Communication: Strong verbal and written communication skills with clarity and consistency.
  • Team Oriented: Work as a cohesive and inclusive member of the team.
  • Organisational Knowledge: Understand the fundamental operations of the organisation and interdependencies within it.
  • Technologically Savvy: Embrace technology advancements relevant to solution development.
  • Flexibility: Adapt to diverse situations and perspectives.

Qualifications:

  • Bachelor's degree in Business Administration, Computer Science, or related field.
  • Proven experience as a Business Analyst or similar role.
  • Proficiency in business process modeling and requirements management tools.
  • Strong analytical and problem-solving skills.