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Marine Claims Management Consultant
2 months ago
Why consider a role in our Marine Claims division?
At NTI, we take pride in being the foremost Marine Insurer in Australia. Our dedicated team specializes in managing marine transit claims, ensuring our clients receive the support they need. We handle a diverse range of claims, including Marine Cargo, Commercial Hull, Carriers, and Liability, providing a dynamic work environment where no two days are the same.
What does the role entail?
- You will engage with clients to understand their specific requirements and guide them through the claims process until resolution.
- As the primary contact for clients via phone and email, you will coordinate with various stakeholders, ensuring seamless communication throughout the claims journey.
- Your role is to alleviate stress for clients by managing each aspect of the claims process and keeping them informed of progress.
- You will oversee a portfolio of claims, taking full ownership and responsibility for delivering exceptional service.
What qualifications are essential for success?
Our claims team has identified key skills that contribute to success in this role:
- Industry Knowledge | A solid grasp of marine insurance principles and a proactive mindset to advance claims.
- Effective Communication | Strong verbal and written communication skills are vital.
- Analytical Thinking | The ability to navigate complex situations and develop innovative solutions.
- Decisive Action | Confidence in making informed decisions that benefit our clients.
- Positive Attitude | A sense of humor can enhance the work environment and foster teamwork.
We also value:
- Several years of experience in a Marine Claims Consultant role, with exposure to cargo, carriers, or hull claims.
- Strong problem-solving abilities and a creative approach to finding solutions.
- A commitment to professional development, including the willingness to pursue a Cert IV in General Insurance, which we will support.
What can you expect as part of the NTI team?
At NTI, we strive to create an inclusive environment where team members feel valued for their unique contributions. We are dedicated to being a top employer and offer:
- A genuine commitment to your professional growth and ongoing education.
- A competitive annual incentive program.
- Significant discounts on a wide range of personal insurance products.
- Access to exclusive discounts with numerous retailers across Australia.
- Opportunities for flexible working arrangements.
Are you ready to explore this opportunity?
As part of the application process, you may participate in various assessments, including interviews and pre-employment checks. These steps are designed to help us understand your qualifications better and for you to learn more about our organization.
