Sydney CBD Client Service Representative
1 week ago
We are seeking a dedicated and proactive Client Service Representative to join our fast-growing team in Sydney CBD.
About the JobResponding to client enquiries via phone and live chat, providing a seamless and professional experience while contributing to business growth.
Actively monitoring follow-up queues, booking initial conferences, securing agreements, and converting potential clients into active ones.
Supporting the team in meeting client acquisition goals.
Handling appointment bookings, reschedules, reminder calls, and Net Promoter Score activities when needed.
Exceptional communication and interpersonal skills.
A client-focused mindset with the ability to manage enquiries empathetically and professionally.
Strong organizational skills and attention to detail.
The ability to work collaboratively in a team and adapt to a fast-paced environment.
A proactive approach to identifying and resolving challenges.
A supportive workplace culture.
Opportunities for professional growth and development.
A hybrid work model that supports work-life balance.
Regular social activities and a vibrant team environment.
The chance to make a real difference in people's lives by helping them navigate their journey.
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