Fitness Career Development Opportunity

1 month ago


Adelaide, South Australia Goodlife Health Clubs Full time
About Goodlife Health Clubs

We are Australia's premier, privately-owned fitness organisation with a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members.

Role Overview

The Member Support Consultant (MSC) plays an essential role in building and maintaining a thriving membership base at our North Adelaide club. As the first point of contact for prospective members, you will inspire them to begin their wellness journey with us, helping thousands of people become faster, fitter, stronger and happier versions of themselves.

Key Responsibilities
  • Sales and Lead Generation: Proactively contribute to club sales budget utilising sales promotions and referrals campaigns; Generate and convert high-quality sales leads through community outreach, seeking referrals and identifying new business opportunities.
  • Exceptional Customer Service: Achieve successful outcomes to enquiries; Provide sales presentations and tours to prospective members; Create great member journeys via positive and personalised interactions.
  • Member Retention: Active involvement in member retention programs; Inspire members to continue their fitness journey; Regular service calls to new and existing members to keep them engaged.
Requirements
  • Current First Aid & CPR certificates
  • A current valid Working with Children Check
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems, and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathise and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer focused with a desire to achieve exceptional customer outcomes
What We Offer

An hourly rate of $29.04 (inclusive of casual loading); Commission; A complimentary all-access Goodlife membership; Career opportunities within Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group.

Elevate Your Career

With access to our industry leading learning and development content, you'll have the opportunity to elevate your professional and personal growth. Explore our FLG Learning Hub, featuring over 90,000 online courses to boost your brainpower and excel in your role.



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