Fitness Careers
2 weeks ago
Unlock a fulfilling career in the fitness industry with Goodlife Health Clubs as a Member Support Consultant.
About UsWe are Australia's premier privately-owned fitness organisation, operating over 90 premium clubs across Queensland, Victoria, South Australia, and Western Australia. Our mission is to inspire people to achieve great things by providing improved health, well-being, and a sense of accomplishment to our members.
Job DescriptionThis role plays an essential part in building and maintaining a thriving membership base at our clubs. As a Member Support Consultant, you will be the first point of contact for prospective members, inspiring them to begin their wellness journey with us. Your responsibilities will include:
- Proactively contributing to club sales budgets through sales promotions and referrals campaigns
- Generating high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating positive and personalised interactions to create great member journeys
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
To succeed in this role, you will need:
- Current First Aid & CPR certificates
- The ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems and overcome obstacles
- Outstanding communication abilities, including listening, understanding, empathising, and influencing others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused with a desire to achieve exceptional customer outcomes
In return for your hard work and dedication, we offer:
- A competitive package including base salary ($60,000 - $80,000 per annum), super, and uncapped commission
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
- Career opportunities with Fitness and Lifestyle Group, Asia Pacific's largest diversified fitness group
- Ongoing training and support to develop your customer service, sales, and leadership skills
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