Empowering Lives: Disability Services Coordinator
3 days ago
About Us
We are a customer-driven organization that empowers individuals with disabilities to live the life they choose. Our values guide our team's efforts in supporting customers.
Our MissionWe strive to deliver exceptional customer service by working together as a diverse and talented team. Our mission is to provide personalized support and solutions that meet the unique needs of each individual.
Key Responsibilities- Sell services and products to potential and existing customers in a profitable and meaningful way.
- Coordinate with internal and external stakeholders to case manage customers and create customized plans and services.
- Capture customer information accurately within systems to facilitate customer setup and claiming.
- Negotiate appropriate supports and funding needs with planners to ensure customer independence goals are met.
- Promote accommodation services and manage sales funnels to deliver positive customer experiences.
- Provide guidance on relevant service standards and legislation, maintaining timely and precise service agreements.
- Previous experience in the disability sector with knowledge of NDIS funding and practice standards regulations.
- Detailed understanding of how Activ's vision translates into contemporary services supporting people with disabilities.
- Demonstrated experience in selling services to people living with disabilities and their supporters with person-centered principles.
- Certificate III in Individual Support (Disability) is essential.
- Current First Aid Course and valid Driver's Licence required.
Becoming part of our team means you'll be empowered to make a real difference in people's lives.
You will have opportunities to develop your skills and expertise, and contribute to a dynamic work environment that values diversity and inclusion.
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