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Senior Business Banking Manager
2 months ago
This is a critical position that drives new customer acquisitions and plays a key role in increasing Funds Under Management by providing comprehensive business finance solutions to help customers start, buy, grow, and run their business.
Key Responsibilities- Maintain and leverage deep relationships with brokers, real estate agents, accountants, and other business bank lending affiliates to achieve new to bank customers.
- Drive a structured and disciplined weekly sales operating rhythm to achieve strong sales momentum.
- Utilize data and insights to engage with potential and existing customers to identify opportunities.
- Acquire new to bank customers through cold calling and other sales strategies.
- Effectively manage overall sales and revenue performance measured by Business Lending FUM drawn and other cross-sell opportunities.
- Manage the onboarding of new to bank customers and support effective handover to remote customer service proposition.
- Ensure overall accountability for having a well-managed business relating to operational risk and credit risk.
- Develop strong relationships, influence, and collaborate with internal stakeholders to solve complex problems.
- Drive outstanding customer experience and outcomes measured through Net Promoter Score improvement.
- Deliver excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs.
At Australia and New Zealand Banking Group Limited, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
