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Operational Excellence Coach
2 months ago
We are seeking an experienced Operational Excellence Coach to join our high-performing team at Bendigo Bank. As a key influencer in the Operational Enablement Function, you will play a critical role in driving continuous improvement and sustainable outcomes for the organisation.
Key Responsibilities- Collaborate with stakeholders to implement ActiveOps software across teams, developing a high-level understanding of stakeholder processes and workflow systems.
- Analyse information objectively, evaluate its relevance, and draw logical conclusions to inform decision-making.
- Develop strategies to engage stakeholders, communicate effectively, and address requirements.
- Provide feedback and insights to stakeholders regarding trends and performance metrics.
- Work closely with the Customer Enablement Division to review opportunities to support the Bank's productivity and efficiency.
- Strong analytical and problem-solving skills with a keen eye for detail.
- Ability to work with stakeholders at varying seniority levels with confidence.
- Experience with Power BI dashboard is highly regarded.
- Self-directed learning attitude with a drive to continuously improve skills and knowledge.
We are a leading Australian bank with a vision to feed into the prosperity of our customers and communities, not off it. We are committed to diversity and inclusion, and we actively encourage applications from those who bring diversity of thought to our business.
Perks and Benefits- Ongoing development opportunities with potential for education fee reimbursement.
- Access to Sonder's EAP provider for mental health and wellbeing support.
- Flexible work options with a hybrid model of 2 days in a local Head Office per week.
