Operational Excellence Coach

3 weeks ago


Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

About this role:

Bendigo Bank is seeking an experienced Operational Excellence Coach to join their high-performing division. As the Operational Excellence Coach, you will play a critical role in driving continuous improvement and sustainable outcomes for the organization.

Key responsibilities:

  • Collaborate with users and partners to implement ActiveOps software across teams, developing a high-level understanding of stakeholder processes and workflow systems.
  • Develop strategies to engage stakeholders, communicate effectively, and address requirements.
  • Provide feedback and insights to stakeholders regarding trends.
  • Support the implementation of consistent operational productivity and performance data reporting across operational teams.
  • Conduct analysis against defined performance metrics to identify efficiency opportunities.

What we offer:

Bendigo Bank offers a dynamic and supportive work environment, flexible work options, and a hybrid model of 2 days in a local Head Office per week. This is a full-time, permanent role based at any of our Head Office locations.

About Bendigo Bank:

Bendigo Bank is a leading Australian bank with a strong commitment to customer satisfaction and community involvement. We are one of Australia's most trusted brands and are dedicated to providing excellent service and support to our customers.

Requirements:

  • Previous experience with Power BI dashboard is highly regarded.
  • Strong problem-solving skills with a keen analytical eye and solutions-based mentality.
  • Self-directed learning attitude, driving initiatives to seek out opportunities for growth and taking responsibility for personal development and continuously improving skills and knowledge.


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