Operational Excellence Coach
3 weeks ago
About this role:
Bendigo Bank is seeking an experienced Operational Excellence Coach to join their high-performing division. As the Operational Excellence Coach, you will play a critical role in driving continuous improvement and sustainable outcomes for the organization.
Key responsibilities:
- Collaborate with users and partners to implement ActiveOps software across teams, developing a high-level understanding of stakeholder processes and workflow systems.
- Develop strategies to engage stakeholders, communicate effectively, and address requirements.
- Provide feedback and insights to stakeholders regarding trends.
- Support the implementation of consistent operational productivity and performance data reporting across operational teams.
- Conduct analysis against defined performance metrics to identify efficiency opportunities.
What we offer:
Bendigo Bank offers a dynamic and supportive work environment, flexible work options, and a hybrid model of 2 days in a local Head Office per week. This is a full-time, permanent role based at any of our Head Office locations.
About Bendigo Bank:
Bendigo Bank is a leading Australian bank with a strong commitment to customer satisfaction and community involvement. We are one of Australia's most trusted brands and are dedicated to providing excellent service and support to our customers.
Requirements:
- Previous experience with Power BI dashboard is highly regarded.
- Strong problem-solving skills with a keen analytical eye and solutions-based mentality.
- Self-directed learning attitude, driving initiatives to seek out opportunities for growth and taking responsibility for personal development and continuously improving skills and knowledge.
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