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Motor Assessing Director

2 months ago


Sunshine, Australia Auto & General Full time
{"title": "Motor Assessing Manager", "description": "About Us

At Auto & General, we're committed to providing insurance solutions that safeguard our customers' futures. As the fastest-growing major Motor and Home insurer in Australia, we're dedicated to delivering exceptional service and innovative products.

The Role

The Motor Assessing Manager is a key leadership position responsible for driving the Assessing Business forward. This involves leading a team of technical, process, and customer service experts to achieve market-leading cost capabilities through the application of Auto & General's Repair Method and Assessing Quality Assurance Framework.

Key Responsibilities
  • Lead and develop the Assessing Business to drive market-leading cost capabilities
  • Coach and mentor team members to build relationships, set clear goals, and foster learning opportunities
  • Act as a role model by demonstrating our values and influencing how they are lived within the team
  • Represent the Leadership Team and demonstrate self-management and positive influence
  • Lead the team to achieve quality business results and connect daily work with Auto & General's purpose
What We're Looking For
  • Leadership experience with line leadership and thought leadership
  • Excellent verbal and written communication skills
  • Analytical skills, high-level problem-solving, and systems thinking
  • Ability to lead innovation and change, including personal resilience
  • Experience and knowledge of the motor body repair industry
  • Demonstrated ability to acquire and apply new learning to improve business performance
  • Ability to work independently and manage time efficiently
  • Demonstrated ability to meet service delivery expectations
  • Commercial acumen
  • Valid Driver's license
  • Relevant Trade qualification
Our Perks
  • Extra leave - Enjoy additional leave days on us, including a paid 'ME' day and one paid volunteer leave day annually
  • Role variety - Manage a range of assessment types across different product offerings
  • Paid parental leave - We support our new parents with paid parental leave and other benefits
  • Workplace giving - We offer workplace giving and dollar match donations to registered charities
  • Development opportunities - We champion your development with internal programs and online courses
  • Employee discounts - You'll receive discounts on Budget Direct insurance products
  • Reward and recognition - We reward high performance with employee recognition, reward, and incentive schemes
  • Employee Assistance Program - We care about our people and offer an Employee Assistance Program (EAP)
  • iCar - We invest in our Assessors with continuous learning and skills enhancement
", "lang_code": "en-US"}