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Motor Assessing Director
2 months ago
At Auto & General, we're committed to providing insurance solutions that safeguard our customers' futures. As the fastest-growing major Motor and Home insurer in Australia, we're dedicated to delivering exceptional service and innovative products.
The RoleThe Motor Assessing Manager is a key leadership position responsible for driving the Assessing Business forward. This involves leading a team of technical, process, and customer service experts to achieve market-leading cost capabilities through the application of Auto & General's Repair Method and Assessing Quality Assurance Framework.
Key Responsibilities- Lead and develop the Assessing Business to drive market-leading cost capabilities
- Coach and mentor team members to build relationships, set clear goals, and foster learning opportunities
- Act as a role model by demonstrating our values and influencing how they are lived within the team
- Represent the Leadership Team and demonstrate self-management and positive influence
- Lead the team to achieve quality business results and connect daily work with Auto & General's purpose
- Leadership experience with line leadership and thought leadership
- Excellent verbal and written communication skills
- Analytical skills, high-level problem-solving, and systems thinking
- Ability to lead innovation and change, including personal resilience
- Experience and knowledge of the motor body repair industry
- Demonstrated ability to acquire and apply new learning to improve business performance
- Ability to work independently and manage time efficiently
- Demonstrated ability to meet service delivery expectations
- Commercial acumen
- Valid Driver's license
- Relevant Trade qualification
- Extra leave - Enjoy additional leave days on us, including a paid 'ME' day and one paid volunteer leave day annually
- Role variety - Manage a range of assessment types across different product offerings
- Paid parental leave - We support our new parents with paid parental leave and other benefits
- Workplace giving - We offer workplace giving and dollar match donations to registered charities
- Development opportunities - We champion your development with internal programs and online courses
- Employee discounts - You'll receive discounts on Budget Direct insurance products
- Reward and recognition - We reward high performance with employee recognition, reward, and incentive schemes
- Employee Assistance Program - We care about our people and offer an Employee Assistance Program (EAP)
- iCar - We invest in our Assessors with continuous learning and skills enhancement