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Desktop Motor Assessor

2 months ago

Sunshine Coast, Australia Youi Full time

Join our high performing team as a Desktop Motor Assessor where you'll have the chance to make a significant impact and advance your career.

In this role, you will be assessing third party motor claims via desktop to determine fair and reasonable costs.

On a normal day, you will:

  • Inspect claims files and images to assess damage, determine loss extent, and get online quotations to authorise claim settlements within guidelines
  • Prepare assessments following organisational objectives, business guidelines, and the Code of Practice
  • Authorise costs and replacements based on the best value quotations and supervise the repair work quality
  • Handle disputed recoveries and settlements through expert review
  • Communicate outcomes and recommendations to department staff
  • Support colleagues to improve efficiencies and positively influence business and customer outcomes

About you:

  • Must have a trade qualification in Panel Beating or Spray Painting
  • Previous experience in assessing will be advantageous 
  • Experience in the motor trade/industry
  • Adept at using computers and learning new systems or applications
  • Knowledge of conflict resolution processes
  • Strong time management and multitasking abilities
  • Professional written and verbal communication skills
  • A team player with the ability to build rapport with stakeholders
  • Strong problem-solving and resolution skills

What Youi can offer you:

  • Optional 9 day fortnight with every second Friday off
  • A culture of high performance and autonomy in a supporting and fun, team environment
  • Continuous Industry leading training, development, and career progression opportunities
  • Award winning health and well-being programs
  • Great work environment with team social events
  • Flexible working arrangements available
  • 21 days of annual leave plus an extra day for your Birthday