Customer Service Representative

3 days ago


Ferntree Gully, Victoria, Australia Michael Page Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team in the life science industry.

About Our Company

Our company, Michael Page, is a globally renowned organization with over 5000 employees worldwide. We specialize in providing cutting-edge solutions and services designed to improve the quality of life for our customers.

Key Responsibilities:
  • Handle inbound customer inquiries with accuracy and efficiency
  • Provide information about products and services
  • Manage customer complaints and resolve them promptly
  • Identify and escalate priority issues
  • Document all interactions and transactions with customers
  • Follow up on customer interactions where necessary
  • Maintain customer service standards in line with company policies
  • Collaborate with team members to ensure a seamless customer service experience
  • Process orders and returns within SAP
Requirements:
  • A strong background in customer service within the life science industry
  • Excellent communication and interpersonal skills
  • High attention to detail
  • Ability to handle customer complaints and issues
  • Proficiency in using customer service software and databases
  • Strong problem-solving skills and ability to think on their feet
  • Financial ad-hoc experience is desirable
What's on Offer:
  • $65,000-$72,000 Plus super
  • A hybrid role offering the flexibility to work from home 1 day per week
  • Ferntree Gully Location
  • Monday to Friday full time permanent position

This is an excellent opportunity for a Customer Service Representative to grow their career in the life science industry. The salary range is estimated at $70,000 plus superannuation benefits, reflecting the competitive market rate for this role in the Ferntree Gully area.



  • Ferntree Gully, Victoria, Australia Michael Page Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our dynamic team in Mount Waverly.This is an exciting opportunity for a customer-focused individual to grow their career in the life science industry, working with a globally renowned company that specialises in providing cutting-edge solutions and services.


  • Ferntree Gully, Victoria, Australia Michael Page Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team in the life science industry. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients.Key ResponsibilitiesHandle inbound customer inquiries with accuracy and efficiencyProvide information about...


  • Ferntree Gully, Victoria, Australia Michael Page Full time

    About Our ClientOur client is a leading company in the life science industry, with over 5000 employees worldwide. They specialize in providing innovative solutions and services to improve people's lives.Job Summary:We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible...


  • Ferntree Gully, Victoria, Australia Michael Page Full time

    About the RoleWe are seeking an experienced Customer Service Representative to join our team in Ferntree Gully. As a key member of our life science customer service team, you will be responsible for handling inbound customer inquiries with accuracy and efficiency.Key Responsibilities:Provide information about products and services to customersManage customer...


  • Ferntree Gully, Victoria, Australia Stratco Full time

    Stratco is an Australian-owned innovator, manufacturer and marketer of quality building and renovation solutions.We're seeking a Sales Representative to join our team in Ferntree Gully. As a key member of our sales team, you will be responsible for interacting with customers, designing and selling Stratco products, and processing orders.About the...


  • Ferntree Gully, Victoria, Australia Michael Page Full time

    Michael Page is seeking a highly skilled Life Science Customer Service Specialist to join their team in Ferntree Gully.This role offers a salary of $70,000 Plus super, making it an attractive opportunity for those looking to grow their career in the life science industry.The successful candidate will be responsible for handling inbound customer inquiries...


  • Ferntree Gully, Victoria, Australia Service Stream Full time

    About the RoleService Stream's Power division is seeking a Powerline Worker Apprentice to join their team in Ferntree Gully. The successful candidate will be responsible for building, improving, and maintaining poles and wires that deliver electricity to customers.Safety is Our Top PriorityThe apprentice will work with a team of highly skilled and qualified...


  • Ferntree Gully, Victoria, Australia Service Stream Full time

    About the RoleWe are seeking a 1st Year Apprentice Linesperson to join our Power division based in Ferntree Gully.This role is an exciting opportunity to work with a team of skilled and qualified Powerline Workers who are passionate about keeping the lights on in their local communities.You will be responsible for building, improving and maintaining the...


  • Ferntree Gully, Victoria, Australia Service Stream Full time

    About Service StreamService Stream is a leading provider of integrated services to the utilities and infrastructure sectors. With a strong focus on safety, quality, and customer satisfaction, we are committed to delivering exceptional outcomes for our clients.Salary Range:A competitive salary range of AU$110,000 - AU$140,000 per annum, plus benefits.Job...


  • Ferntree Gully, Victoria, Australia Service Stream Full time

    About the RoleService Stream's Telecommunications Division is seeking a skilled Senior Telecommunications Engineer to join our team in Ferntree Gully, Victoria. As a key member of our rigging crew, you will play a critical role in the installation and maintenance of wireless communication systems and support structures for the national roll-out of 5G...


  • Ferntree Gully, Victoria, Australia Stratco Full time

    Ferntree Gully Store Sales RepresentativeStratco is seeking a highly motivated and customer-focused Sales Representative to join our Ferntree Gully store team. As a Sales Representative, you will be responsible for delivering exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities:Provide...


  • Ferntree Gully, Victoria, Australia Michael Page Full time

    This role is an exciting opportunity for a skilled customer service professional to join our client, a globally renowned company in the life science industry.About Our ClientOur client has over 5000 employees worldwide and specializes in providing cutting-edge solutions and services designed to improve the quality of life for their customers.Salary and...


  • Ferntree Gully, Victoria, Australia Michael Page Full time

    About Our CompanyMichael Page is proud to partner with a globally renowned company in the life science industry, employing over 5000 employees worldwide.Key DetailsFull-time permanent role at Ferntree Gully location, Monday to Friday, offering hybrid work arrangements.Job DescriptionWe are seeking an experienced Career Opportunity for Life Science Industry...

  • Marketing Coordinator

    3 weeks ago


    Ferntree Gully, Victoria, Australia Nintendo Full time

    Marketing Representative Opportunity at NintendoWe are seeking a highly skilled and motivated Marketing Representative to join our team at Nintendo. As a Marketing Representative, you will be responsible for working closely with the Marketing Manager to develop and execute effective marketing strategies that drive business growth and success.Key...


  • Ferntree Gully, Victoria, Australia Stratco Full time

    We are seeking a highly motivated Sales and Service Expert to join our team at Stratco Ferntree Gully store.About the RoleProvide exceptional customer service and sales experience in person, via email, and over the phone.Sell and promote Stratco products, showcasing their quality and features.Process and enter orders efficiently and accurately.Participate in...


  • Ferntree Gully, Victoria, Australia Stratco Full time

    About the RoleWe are seeking a skilled Retail Sales Team Member to join our Ferntree Gully store team. As a key contributor to our sales and customer service efforts, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesBuild strong relationships with customers through effective communication...


  • Ferntree Gully, Victoria, Australia Recruit Shop Full time

    About The OpportunityAs an Automotive Service Professional, you will play a vital role in delivering high-quality automotive repairs and maintenance while ensuring exceptional customer satisfaction.The successful candidate will have a strong background in vehicle repair and maintenance, with a minimum of 2 years post-qualification experience in the...


  • Ferntree Gully, Victoria, Australia Recruit Shop Full time

    We are seeking an experienced Automotive Technician to join our team at Recruit Shop in Ferntree Gully, VIC.Job OverviewAs an Automotive Technician with Recruit Shop, you will play a key role in ensuring the high-quality repair and maintenance of vehicles, while providing exceptional customer service.Your primary responsibilities will include:Conducting...


  • Ferntree Gully, Victoria, Australia Recruit Shop Full time

    About The CompanyOur client is a reputable and customer-focused automotive service provider located in Ferntree Gully, VIC. They pride themselves on fostering a supportive and dynamic work environment where team members can thrive and develop their skills.About The OpportunityAs an Automotive Technician, your primary role will be to carry out high-quality...

  • Care Worker

    1 week ago


    Ferntree Gully, Victoria, Australia KinCare Full time

    Job OverviewKinCare is seeking a compassionate and dedicated Care Worker to join our team in Ferntree Gully. As a valued member of our team, you will play a vital role in delivering high-quality care services to our elderly customers, enabling them to live independently at home for longer.About the RoleThis is a permanent part-time position, offering...