Sales and Service Expert

7 days ago


Ferntree Gully, Victoria, Australia Stratco Full time

We are seeking a highly motivated Sales and Service Expert to join our team at Stratco Ferntree Gully store.

About the Role

  • Provide exceptional customer service and sales experience in person, via email, and over the phone.
  • Sell and promote Stratco products, showcasing their quality and features.
  • Process and enter orders efficiently and accurately.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Collaborate with colleagues, other stores, and departments as needed.
  • Maintain a safe working environment by adhering to critical safety rules.

About You

  • You possess excellent computer and data entry skills.
  • You have a desire to learn Stratco products and industry.
  • A background in building or manufacturing is desirable.
  • You are committed to delivering exceptional customer experiences and creating brand loyalty.
  • You are enthusiastic, energetic, and pace yourself to meet customer needs.

What We Offer

  • A competitive estimated salary of $60,000 - $80,000 per annum, depending on experience.
  • Flexible working arrangements.
  • Health and wellbeing initiatives.
  • Traineeship and apprentice program opportunities.
  • Career development programs.
  • Paid parental leave.
  • Employee referral incentives.
  • Stratco team member discount card.
  • Private health corporate discounts.
  • Influenza vaccinations.
  • Employee assistance program.

About Us

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With over 75 years of experience, we provide a comprehensive range of products to the building and construction industries, as well as home improvement and DIY markets.

Our Philosophy

At Stratco, we value diversity and recognize its importance in fostering a creative and productive work environment. We strive to create a culture of equality and inclusivity, embracing everyone and promoting representation and influence of women within our organization.

Application Process

If you are passionate about delivering exceptional customer experiences and committed to your growth and development, we encourage you to apply for this exciting opportunity. Please visit stratco.com.au/careers for more information.



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