Customer Support Development Manager

3 weeks ago


Croydon, Australia Opal HealthCare Full time
About the Role

We are seeking a highly motivated and experienced Customer Support Development Manager to join our team at Croydon Grove Care Community. As a key member of our support team, you will be responsible for ensuring seamless sales and admissions processes.

In this role, you will conduct facility tours, proactively manage sales enquiries, and build meaningful relationships with internal and external stakeholders. You will also be responsible for maximizing occupancy, supporting the implementation of approved marketing events, and assisting with client services and general enquiries.

As a valued member of our team, you will have access to a range of benefits, including flexible work hours, dedicated mentoring, and career development programs. We offer sponsored study and training opportunities, as well as leave loading and paid parental leave.

You will be working in a dynamic environment where you will be able to apply your skills and experience to drive business growth and success.

Key Responsibilities
  • Ensure the sales and admissions process is efficient and effective
  • Conduct facility tours and provide information to potential residents
  • Proactively manage sales enquiries and follow up leads
  • Build and maintain relationships with internal and external stakeholders
  • Maximize occupancy by promoting our care community and services
  • Support the implementation of approved marketing events
  • Assist with client services and general enquiries

This is an excellent opportunity for a customer-focused individual who is passionate about delivering exceptional service and driving business growth. If you are a self-motivated and results-driven professional looking for a new challenge, we encourage you to apply.



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