Customer Support and Sales Coordinator

6 days ago


Croydon, Australia Opal HealthCare Full time

Opal HealthCare:

Australia's largest residential aged care provider, with 133 Care Communities and over 20,000 team members nationwide.

About the Role:

We are seeking a highly motivated Customer Support and Sales Coordinator to join our team at Croydon Grove Care Community. As a key member of our community, you will play a vital role in ensuring the sales and admissions process runs smoothly, conducting tours, and proactively managing sales enquiries.

Your Key Responsibilities:

  • Ensure the sales and admissions process is efficient and effective
  • Conduct tours and provide information about our community to potential residents and their families
  • Proactively manage sales enquiries and follow up with leads
  • Build meaningful relationships with internal and external stakeholders
  • Maximise occupancy by identifying opportunities for growth and development
  • Support the implementation of approved marketing events
  • Assist with processing of fortnightly staff payroll
  • Accounts payable and receivable processing, petty cash and invoicing
  • Assist with client services and general enquiries
  • Assistance with recruitment processes including drafting employment contracts
  • Reception and other administration duties where required
  • Managing team rosters and timesheets

Benefits:

  • Work/life balance with flexible work hours – opportunity to work casual or permanent shifts
  • Dedicated mentoring & internal/external career development programs to build and accelerate your career
  • Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training
  • Leave loading: opportunity to withdraw leave
  • Paid parental leave: 5 weeks for primary carer & 4 weeks for non-primary carer + receive additional 5 weeks of leave upon returning to work after 3 months
  • Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work
  • Internal & external training programs
  • National secondment opportunities to diversify your experience
  • Sector leading training, systems & innovation

Salary:

$60,000 - $80,000 per annum, depending on experience



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