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Customer Support and Sales Coordinator
1 month ago
Opal HealthCare:
Australia's largest residential aged care provider, with 133 Care Communities and over 20,000 team members nationwide.
About the Role:
We are seeking a highly motivated Customer Support and Sales Coordinator to join our team at Croydon Grove Care Community. As a key member of our community, you will play a vital role in ensuring the sales and admissions process runs smoothly, conducting tours, and proactively managing sales enquiries.
Your Key Responsibilities:
- Ensure the sales and admissions process is efficient and effective
- Conduct tours and provide information about our community to potential residents and their families
- Proactively manage sales enquiries and follow up with leads
- Build meaningful relationships with internal and external stakeholders
- Maximise occupancy by identifying opportunities for growth and development
- Support the implementation of approved marketing events
- Assist with processing of fortnightly staff payroll
- Accounts payable and receivable processing, petty cash and invoicing
- Assist with client services and general enquiries
- Assistance with recruitment processes including drafting employment contracts
- Reception and other administration duties where required
- Managing team rosters and timesheets
Benefits:
- Work/life balance with flexible work hours – opportunity to work casual or permanent shifts
- Dedicated mentoring & internal/external career development programs to build and accelerate your career
- Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training
- Leave loading: opportunity to withdraw leave
- Paid parental leave: 5 weeks for primary carer & 4 weeks for non-primary carer + receive additional 5 weeks of leave upon returning to work after 3 months
- Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work
- Internal & external training programs
- National secondment opportunities to diversify your experience
- Sector leading training, systems & innovation
Salary:
$60,000 - $80,000 per annum, depending on experience